評論 (7,076)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年5月9日

Quick and responsive customer service. Doner was able to help me with my request in a matter of minutes.
Love this review feature!

ConQuestJournals
美國
使用應用程式 大約2個月
Yotpo 已回覆 2024年5月24日

We appreciate your feedback, thank you!

2024年3月8日

Arven was a life saver with this - super amazing support. Was able to insert custom CSS with the help of support. Love this app

Luma Health
加拿大
使用應用程式 3個月
Yotpo 已回覆 2024年5月24日

Thank you for writing a review — we value your feedback.

2024年7月10日

Worst app on the market. The support is terrible, they promise to solve the problem, but weeks pass and the problems are not resolved, there is a lot of bureaucracy, they transfer the ticket from one department to another, in other words, they simply shift papers and do nothing to solve the client’s problem. And this for a few hundred dollars a month. I use another application in my other stores and support from a competitor solves my problem in 24 hours!!!
despite the fact that a subscription costs a few dollars, not several hundred!

Goodevas CA
加拿大
使用應用程式 大約1個月
Yotpo 已回覆 2024年7月18日

Thank you for your valuable feedback.

We're sorry to hear about your negative experience. Our support team and your dedicated Yotpo customer success manager is in continuous contact with you in order to address all of your pending issues which are highly prioritized.

2024年3月22日

I was able to import reviews from GoDaddy to Shopify without much trouble--but then a couple of days later, I accidentally setup the reviews to appear just on the home page (which was not what I wanted). Jeorge Kenneth V. spent a good deal of time resetting the appearance of the reviews, cleaning up the import csv file that I provided and reimporting the data so no errors appeared. He was very professional, kind and helpful. Thank you Jeorge Kenneth V.

Jasper Lee Soapworks
美國
使用應用程式 10天
Yotpo 已回覆 2024年5月24日

Thanks for your feedback, we really appreciate it.

2024年4月6日

The irony of a review app asking for a review is not lost on me.

Thanks for your help Daniel!
Solving the integration issue was easier than expected and the added bonus of a screenshot was really helpful!

Overall a great app and an excellent add-on to my website.

Created Mother
加拿大
使用應用程式 16天
Yotpo 已回覆 2024年4月12日

We appreciate your feedback, thank you!

2024年5月13日

My rep, John G., helped me for over a hour as I was being picky about the layout and overall look of the widget on my website. He was super easy to communicate with and executed the work quickly and flawlessly. Thank you!

Twenties Beauty
美國
使用應用程式 14天
Yotpo 已回覆 2024年5月24日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2024年6月19日

The customer service was amazing. Regie was very polite, knowledgeable and swift with his responses.

The Corporate Girl Planner
美國
使用應用程式 3年多
Yotpo 已回覆 2024年7月15日

Thank you for your kind words! We're thrilled to hear that Regie provided you with amazing customer service. If there's anything else we can do for you, please don't hesitate to reach out.

2024年4月25日

Mitch was great help and answered my questions promptly and politely. I feel confident that they have my best interests at heart.

The Art of Resume
加拿大
使用應用程式 4年多
Yotpo 已回覆 2024年5月24日

Thank you for sharing your thoughts with us!

2024年3月12日

Arven was great with customer service overall love the app

Santana's Wigs & Hair Extensions, LLC
美國
使用應用程式 1年多
Yotpo 已回覆 2024年5月24日

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2024年11月16日

BIGGER!

My Store
美國
使用應用程式 2個月
Yotpo 已回覆 2025年1月25日

Thank you!