評價 (7,140)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
編輯時間:2021年7月23日

I really love the customer service and chat help. It's convenient and the team is always available. I had trouble with my layout issue and Sheen was able to troubleshoot quickly using chat help. I appreciated how quickly Sheen was able to resolve my issue and provide a screenshot to verify. Thanks for the great customer service.

Scout and Poppy
美國
使用應用程式 1年多
2019年6月26日

A wonderful app, with so many useful features. A special thanks to Ann at the support team for her efficient and prompt support and customer service.

Coconut Magic
澳洲
使用應用程式 1年多
Yotpo 已回覆 2019年6月27日

Thanks for the great review, Coconut Magic!

編輯時間:2021年6月12日

A perfectly Support, very important and really fast, i got help with my Reviews and it help alot, everytime i will use the Support again for a Issue! the support from Junalou is really good and helps you immediately

Purely Ocean
德國
使用應用程式 1年多
2022年10月24日

Good service. Daniel P was able to help me promptly with an issue. We have used the app for a while and deciding to upgrade to the paid plan.

Facio
澳洲
使用應用程式 1年多
2022年4月15日

Ronel at customer service was awesome! Not only did he lead us to what we couldn’t find, he went above and beyond and actually went into the backend of our Shopify store and set up our reviews correctly….and all while we were still on the chat with him:

Alaya Life
美國
使用應用程式 1年多
2022年11月29日

Rhemy was very helpful, I thought some things might not have been set up correctly so she had a good look to help put my mind at ease

Fiola New Zealand
紐西蘭
使用應用程式 1年多
2021年11月26日

review request analaysis was helped out and to add my loggo . Radley and I got disrupted several times by bad connection but when I logged back into the chat the colleagues could easily reconnect me wto Radely which was very smooth

Monza Bicycle Club Inc (AUS)
美國
使用應用程式 1年多
編輯時間:2022年8月10日

yotpo support team works efficiently, they managed to solve our problems with the app. Rilu and all the others are very kind and responsible with their work.

Seashell Swimwear
秘魯
使用應用程式 1年多
2023年8月22日

Support from John B was excellent! He helped me with the remapping within minutes. Definitely recommend! Thank you!

SIRENI BEAUTY
美國
使用應用程式 1年多
2023年7月2日

I reached out via live chat on a SUNDAY (holiday weekend) and had my issue resolved within 5 minutes. Joian Z was very professional, helpful, and kind. Yotpo has changed the game for my business.

K8TEE Customs LLC
美國
使用應用程式 1年多