Yotpo Product Reviews & UGC

I really love the customer service and chat help. It's convenient and the team is always available. I had trouble with my layout issue and Sheen was able to troubleshoot quickly using chat help. I appreciated how quickly Sheen was able to resolve my issue and provide a screenshot to verify. Thanks for the great customer service.

A wonderful app, with so many useful features. A special thanks to Ann at the support team for her efficient and prompt support and customer service.

A perfectly Support, very important and really fast, i got help with my Reviews and it help alot, everytime i will use the Support again for a Issue! the support from Junalou is really good and helps you immediately

Good service. Daniel P was able to help me promptly with an issue. We have used the app for a while and deciding to upgrade to the paid plan.

Ronel at customer service was awesome! Not only did he lead us to what we couldn’t find, he went above and beyond and actually went into the backend of our Shopify store and set up our reviews correctly….and all while we were still on the chat with him:

Rhemy was very helpful, I thought some things might not have been set up correctly so she had a good look to help put my mind at ease

review request analaysis was helped out and to add my loggo . Radley and I got disrupted several times by bad connection but when I logged back into the chat the colleagues could easily reconnect me wto Radely which was very smooth

yotpo support team works efficiently, they managed to solve our problems with the app. Rilu and all the others are very kind and responsible with their work.

Support from John B was excellent! He helped me with the remapping within minutes. Definitely recommend! Thank you!

I reached out via live chat on a SUNDAY (holiday weekend) and had my issue resolved within 5 minutes. Joian Z was very professional, helpful, and kind. Yotpo has changed the game for my business.