整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2021年4月13日

I had a problem with my reviews tab and Junalou was nice enough to help me with it and showed me how to fix the problem and everything

FaithBeautyCollection
美國
使用應用程式 大約1年
2021年6月7日

I'm very happy with the app, the customer service is outstanding. I had help via a live chat with 'ed' he helped me download the app and answered any questions I had, very patient... i'm looking forward to using this app with my website. Thank you ed.

Destination Curves LTD
英國
使用應用程式 大約1年
2021年3月2日

so useful!! i had a few technical difficulties and the support staff available through the live chat was so helpful to resolve the issue. I was helped by Mary-Anne who went above and beyond to resolve the issue. Would definitely recommend!

My Mane.co
英國
使用應用程式 大約1年
編輯時間:2022年2月2日

We recently changed themes in our store and the widget disappeared. Howell was super helpful in getting things up and running again and in record time. We love using Yotpo and the customer service is always A1! Keep up the great work you guys!

Mini Soles
美國
使用應用程式 大約1年
編輯時間:2023年8月13日

Jovian was amazing. He resolved my issue in 2 minutes flat. Definitely recommend this app for your website.

Seductive Stature
美國
使用應用程式 大約1年
Yotpo 已回覆 2023年3月9日

Thank you for writing a review — we value your feedback.

2021年6月15日

Incredible customer service. We had a problem grouping our products and updating our catalog. Junalou from the Yotpo team patiently helped me through the entire process and went above and beyond to get it solved. We will continue to be loyal Yotpo users. :)

Under the Weather
美國
使用應用程式 大約1年
編輯時間:2020年9月17日

So far this app is working like a charm. I love the look and setup was super easy. I sent 3 emails to support when I upgraded my account and Paulo responded within 10mins. I asked him if he could instal some widgets onto my website and presto without any question the job was done within 5 mins. Thank you Paulo your the best,

Update

Always receive the best service thx

Mark Ryden Canada
加拿大
使用應用程式 大約1年
Yotpo 已回覆 2019年8月5日

Thanks for the great feedback, Mark Ryden Canada! And keep enjoying Yotpo!

編輯時間:2021年8月2日

We recently updated our Shopify theme and I was having a hard time figuring out if the Yotpo app was operating correctly. I chatted briefly with Sheen and got the help I needed. So, in addition to providing a swell way to collect reviews, they back up the app with swell customer service. Awesome. Thank you! Once we finalized our theme update, I noticed our product reviews were not showing up on our product pages. I contacted support and Orly helped get things sorted out. I couldn't ask for better customer service. Thank you!!

MooBuzz® All-Natural Leather Protection
美國
使用應用程式 大約1年
2021年3月2日

Junalou was so fantastic and helped me so efficiently with setting up the product reviews on my page, highly recommend!!

Farryn Amber
澳洲
使用應用程式 大約1年
2023年1月19日

Needed assistance on placing the widgets back on my website after changing my theme and Warly S. assisted me and was able to get my reviews and star ratings to display again. Thank you so much.

Twelve Ninetysix
美國
使用應用程式 大約1年
Yotpo 已回覆 2023年1月23日

Thanks for your feedback, we really appreciate it.