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Jeffrey M is super helpful! He's very interactive and gets the job done! He made my day! Thanks Jeffrey!
I had a fantastic experience with Yotpo's customer service today. They are always available to assist with any query, and Kent B was incredibly helpful in resolving my issue quickly and efficiently. Great support every time!
Been great so far and has helped a lot with my google reach and Jeorge Kenneth was very helpful on chat. Reviews are cleanly displayed and I only have a few complaints with visual capabilities but you can make it work. Automatic review requests are very useful as well.
Thank you for your feedback!
Needed help with a broken image on review invite and Robert kent helped me so quickly and efficiently making it so much easier! He was so friendly and very patiently answered my questions!
Thanks so much!
This app is the best. We have used it previously on our old site and you can bet we ported it over to our new site.
Vincent is my go to when I needed help with remapping the reviews and when I was having trouble importing a couple of widgets. He had us up in no time. Even with all of the questions I was asking him during the process.
Attention Yotpo managers, Vincent is a keeper! I can't say enough nice things about him.
Thank you!
We're glad the remapping and importing of widgets went well, and Vincent could assist swiftly. Thank you for your feedback!
Allen T helped me change some wording on an outgoing email. I really appreciated the screenshots and screen recordings he shared to help streamline the process. Thanks again!
I had a great experience! Everything was handled efficiently, and the process was super smooth. A big thank you to Reymon N. for his excellent assistance—really made a difference. Highly recommend!
Great customer support. I had a tangle of reviews on two sites and yotpo's technical support worked with me tirelessly and patiently until all my reviews were saved onto one site. THANKS!!
What an awesome experience. Thanks for sharing!
The app works good now that I had a support staff, Reymon help me for 90 minutes. The app is glitchy on Chrome so I had to switch to Safari, but then it worked good. Reymon was extremely helpful, patient, knowledgable and easy to work with. Would recommend working with Reymon again.
Thank you for your feedback. Glitches on Chrome is indeed annoying and we are working on a permanent fix for this issue. For now, clearing your browser's cache will fix this issue.
Thanks for sharing your experience!
I was assisted by Raney today. I asked several questions and for assistance on a few admin tasks. Raney was quick to provide solutions and follow-up once it was all completed. Pleasant interaction. I wish all my support tickets were handled this well.