Yotpo Product Reviews & UGC , 6,421 則評價
Such excellent and efficient service. Ronel is amazing at helping me out put all the coding in etc. I was struggling and he offered to do it all for me. What a champion. We had to do this as we changed our shopify theme so all the review placements needed to be done again. With regards to review im not sure how our store would obtain all the reviews it has since we started, thanks to Yotpo! A must if you want to obtain reviews from customers at best! :) Thanks Dean - D&A Health - South Africa
We really appreciate seeing how customers are responding to our service and products. It helps us to know how we are doing and what we can improve. And, of course, it is more likely for visitors to have more confidence in us and make purchases online when they see good reviews. Thank you Yotpo for creating this incredible app, offering chat support and a free plan even!
Insane, yotpo is the best collection of apps I found in my 5+ years of ecommerce experience. What makes it 10 times better, is the impressive customer service they provide. Give it a couple years and everyone will realize the value of having all there apps work in one ecosystem. Learn, adapt and make your store professional.
John B was helpful when we had a problem connecting our reviews to our Meta account. I have sent an email previously about it to Support but that person was unhelpful and fell out of the conversation and never followed up after two emails. I appreciate John looking into the problem and sending a follow-up. Thank you!
I have worked with Yotpo for a decade - such an amazing product and support team. I use them on client after client, and everyone is always happy. FYI if you have the pleasure of working with James C. on their support team, prepare for a great experience! Seriously, stop looking at other apps. Yotpo will never be the cheapest for damn good reason, and you will just end up coming here in a year anyway.
Thanks for your feedback, we really appreciate it.
It's a great app. Incredibly east to install. I'm currently using the Free Plan for my own business but have used the enterprise level plans with my "day job" and have found the level of support to be just as good whether you're paying or not. It's a great app to grow with - and the price points definitely allow you space to grow in these early days when outgoings far exceed the incomings. I had a question just recently about email triggers and Warly S was able to provide me with excellent help and very quickly.
We use Yotpo to set up our review system so that our customers can leave us an honest review about a week after they receive and start using their product. There is no pressure for customers to leave one, but if they don't we send a final followup about two weeks later. Yotpo makes it so easy to not only set all of this up but check in and maintain it as well. In order to display reviews on your website it's a simple widget addition and if you get stuck installing it their support team is so helpful in installing it for you. Jeorge Kenneth V helped me today with an issue with our widget displaying on mobile and he was fast, helpful and kind. Thanks Yotpo!
We downloaded and integrated Yotpo but was running into issues on getting the widget to work due to our specific stylized theme. I was going back and forth with Yotpo and Shopify trying to figure out how to get the widget to work properly and Daniel P came and saved the day!
Completely fixed the app and now we can use it on our store to collect reviews. Thank you, Daniel!
Easy company to work with I was having trouble publishing my reviews to my page as I needed them to show and I was connected with Allen M who assisted right away! Thank you so much because I was struggling trying to figure it out took him all of 10 minutes to get everything done!
We LOVE this app! It has increased our sales so much over the past 2 years. Customers OFTEN comment on how our reviews influenced their decision to choose our slow feeder for horses over other brands.
I have only needed to contact support 2 times and they got back to me so quickly - Ronel helped me within minutes of submitting a request for help. Now THAT is service. We are blessed. Thank you!