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We just started using Yotpo for reviews and the customer service is absolutely the best. They were very thorough and answered all our many questions and walked us through set up and installation. Highly recommend them for gathering reviews and the ease of use.
Customer service is amazing! Thanks Eunice, for an outstanding help!! I really like this app for my store!
Customer support was amazing Kenneth John M helped me quickly with everything and the app is just brilliant!!
I was also supported by Allen M and she was very helpful and is resolving a bug for me and will keep me posted through email
This app works great but what is even better is the customer service from Manny. He was such a help to navigate me through using Yotpo the best way possible. He communicated very well and understood the issues. He then worked his butt off to fix the issies and didnt stop until they were fixed. I like the app but having people like manny to help customers is what really seperates this company from the rest. Give this man a raise !
I had a issue with trying to upload the widget onto my website, James was very knowledgable and helped me to get the widget up and working on my site, It looks greatQ.
couldnt get star on but the guys sorted it out instantly. really good customer support, so far very happy :)
We've just installed the app and still figuring everything out, but judging by the great customer support we've received so far we foresee a long and prosper relationship.
Customer support is great. Easy to integrate to our shop. Have used this on other shops and have always had good success.
Super speedy help by the help desk in setting up my reviews on my shopify site! Saved me alot of time trying to work out the coding. Great app!
Extremely slow customer service response. And even when you get a response that doesn't mean that issue is resolved. I am still waiting for their response. I have been writing emails for the last 2 weeks for that particular issue. If I am lucky somebody will respond in 5 days
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