評價 (7,059)

整體評分
4.8
各級評分數量
  • 91% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
編輯時間:2021年6月3日

I love this app ! I love the customer service especially from Ronel who was willing to answer all my questions quickly and successfully. I also needed the help of Sheen who was amazing and thorough. Sheen helped me when I was stuck. Customer service in this app is brilliant. I love all of the variety of uses. I highly recommend!

Candy Apple Teachers
美國
使用應用程式 5個月
Yotpo 已回覆 2021年6月6日

Thank you so much for taking the time to leave a review. We are constantly looking for ways to improve our customer service, and are happy to hear that we have met your expectations.

編輯時間:2021年8月19日

Don was the MOST HELPFUL OF ALL. Don troubleshooted my problem quickly and then the same question I have asked many he actually had the right answer for me and helped my upgrade my plan without paying the $149 after I thought that was the only plan we could upgrade to. I now get 100 photo reviews and other perks of paying $29 per month.

Flossie Blanks
美國
使用應用程式 5個月
2023年6月7日

We really appreciate seeing how customers are responding to our service and products. It helps us to know how we are doing and what we can improve. And, of course, it is more likely for visitors to have more confidence in us and make purchases online when they see good reviews. Thank you Yotpo for creating this incredible app, offering chat support and a free plan even!

OA Publishing
美國
使用應用程式 5個月
2019年6月16日

Why this app does not have 4.9 overall rating? No idea. The customer service from pauline was awesome. A total rock star.
Yotpo itself works perfect and i think is the best app to increase customer's trust. A lot on quantitative date can be used to better serve your customers, which is the whole point. Again 5 stars

Epica Clothing
美國
使用應用程式 5個月
Yotpo 已回覆 2019年6月20日

Thanks for your amazing feedback, Epica Clothing! We think you are rockstars too!

2020年1月11日

Yotpo has been fantastic, I'm generating lots of verified 5 star reviews that are being displayed on a carousal on the home page, and individual reviews being displayed on the product pages.
The service is second to none, the live chat is instant, and actions are taken straight away to rectify any issues I have. This is a great App.

Glowsticks Wholesale Australia
澳洲
使用應用程式 5個月
Yotpo 已回覆 2020年1月19日

Thank you so much for taking the time to write a review! We're so happy to hear you're seeing the benefits of Yotpo and our support team has been able to help.

編輯時間:2022年8月31日

Rilu was wonderful to connect. Rilu fixed my settings issues speedy quick and offered great support the entire way. Thanks Rilu!

YY Nation
紐西蘭
使用應用程式 5個月
2021年3月26日

I was switching platforms for my Yopto reviews and was so lost and confused. Manny the Support Agent for Yopto helped me tremendously from start to finish. He was super helpful and I greatly appreciate it. Even though these apps are user friendly, they are overwhelming at times.

Boujee Lil Boss
美國
使用應用程式 5個月
2019年2月20日

Great app and nice layout on my website. After I had create my page the set-up went fast with the help of the support. Thanks

Faren Shop
比利時
使用應用程式 5個月
2021年7月25日

Great customer service by Rilu Jane. Everything went smoothly. Very co-operative and patient. Thanks

Sajao Ghar
印度
使用應用程式 5個月
2021年10月27日

We are just getting started with YOTPO so we can't speak to how well it works as a platform. However, I can't speak highly enough about the integration process with Shopify. I am not real savvy when it comes to coding and so I reached out to YOTPO support and connected with Manny T who made the entire process a breeze. I let him know what I needed and he provided clear instructions and got everything connected the way I need it to be. Keep up the good work!

Renova
美國
使用應用程式 5個月