整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
編輯時間:2023年8月7日

Can someone please assist? Been a Yotpo-paying customer for years. I logged many email requests for support. Tried to talk to a bot and can't get any support. Please help me or send csv file of reviews to import into another Review app. My app is not opening for days now and only gives a blank screen. Very frustrating not to access my reviews and even more frustrating not to get any help. I tried all available channels for support many times now. Hope to get some help here

Smael South Africa
南非
使用應用程式 接近5年
2023年4月1日

Quick and responsive customer service! We enjoy having Yotpo on our website. It helps to drive sales because of the reviews.

Shower Jelly Shop
加拿大
使用應用程式 2個月
2015年8月24日

The App is great. I used it when my store was a WooCommerce store. I recently changed to a Shopify store. The migration of my existing reviews was done quite easily with some wonderful help from the Yotpo team.

The Premium Plan is a little expensive which is a pity.

Bottel
英國
使用應用程式 4年多
編輯時間:2019年9月11日

I worked with Jenny, and she helped me retroactively send emails that were never sent out due to our order limit being reached. This was done out of her goodwill, and I have since upgraded the plan. Thanks for the help!

Inkerman™
美國
使用應用程式 2個月
Yotpo 已回覆 2019年7月22日

Hey there, Inkerman. Thanks for the feedback! Glad our team were able to get you set up nicely!

2020年12月26日

I was having some trouble getting my existing Yotpo account integrated into Shopify- Yotpo's support service really helped me get this figured out over email- and on Christmas Eve to boot!

Colorado Leather Balm
美國
使用應用程式 2個月
Yotpo 已回覆 2020年12月27日

Thank you for your review. We're so happy to hear you had such a positive experience with our customer support!

2022年6月7日

Great Support. I was assisted by Doner, who was very helpful and committed to helping resolve my installation issues. Highly recommended. Thank you Yotpo team!

Five Elements Natural Skincare
紐西蘭
使用應用程式 4年多
編輯時間:2021年3月22日

Great app. I had some issue with the uploading of my review and the display on my site but the customer service chat handled this perfectly. Eleen and Manny are the best, they helped me with my several issues quickly and professionally ! Thanks again

Sunset Halo
瑞士
使用應用程式 2個月
2022年3月23日

I use yotpo for years for my review collection. Always been very happy with its performance. Now I need to move to another website and asked for their help to transfer my reviews to the new site. Their customer service, in particular Rhenant and Happi made the process effortless. They both helped me save a lot of time. Very knowledgeable and professional. Thank you!

Cris's Blends
美國
使用應用程式 2個月
2018年8月28日

Thank you for all the help! Yotpo has worked instantly for our store and we hope to get many more reviews.

The default placement was not working for us and we asked for some help getting different placement and Yonathan M. was on top of it!

thank you Yonathan and Yotpo!

Elly Lu
美國
使用應用程式 2個月
2021年11月11日

Nick was amazing and very helpful. Quick and helped with just what I needed. I needed to add a reviews carousel to my homepage as well as a badge and he did just that.

Mysteries of Mayhem
美國
使用應用程式 2個月