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I have just recently installed this app and was having issues with the installation process. I contacted support and they got back to me pretty much the next day. Danreb in particular has been extremely helpful, thank you! I would high;y recommend. ZAISO Cosmetics
Thank you so much for taking the time to write a review. Happy to hear we were able to help and everything's up and running!
I have a few issues with it, mostly that it's uncustomisable without spending a LOT of money to upgrade from the free version. It's been fine though, for what it is, and has collected reviews which I'm grateful for.
This app is just what I needed. Added to little-windows.com, so easy to set up and use, and having my customers feedback flow to me this way simplifies my life, and keeps me motivated. The auto-smart-post to Facebook saves me time too. Love it, love it, love it!
It was a pleasure and I received answers to my questions :) I am already using Yotpo in the second store :)
Great support, Live chat is awesome and the problem was very easily and quickly solved by Kenneth John M.
This app has helped us get some many sales and made it very easy to collect reviews. The staff is very well trained and they work fast!
Thanks for the perfect install guys!
Thanks for the awesome feedback, Fealsca! Also great to hear that we are meeting the mark in giving the support you need for an easy and speedy set up!
I am very impressed with how my reviews are displayed on my website. They really integrated into my theme very well. The functionally is super! It's so easy to push reviews to all of my various social media accounts. And the response is outstanding! I highly recommend this app! Keep up the good work Yotpo!
The app works as expected.... But be sure you're only using 1 account, connect to only 1 site at a time... we had our reviews disappear off the site, and Jenny with Yotpo support not only resolved the issue for us, but closed the secondary account and helped us with the exporting and re-importing of our reviews. Worked like a charm. Thanks Jenny. Thanks Yotpo
Hi there! Thank you so much for taking the time to leave a review. We're so happy to hear our customer support team was able to help and will be sure to pass on the thanks to Jenny!
Super helpful in resolving some issues around my reviews not appearing. Really pleased with the service.
Did a good job but there was no way to turn off sending a review request to returning customers, which annoyed many of my loyal customers who thought I was spamming them, so I had to disable it. Hopefully the Shopify review app handles this better.