Yotpo Product Reviews & UGC

James was helpful, he sent alot of screenshots to direct my attention to the next steps in using Yatpo.

Yotpo is easy to use both as a store owner and customer. Product reviews are very important to attract new customers, and Yotpo makes it easy for your existing customers to leave a review directly in your automated follow up email. Everything is good if you can stick to the basic features.

The only significant minus that I can think of (which could have lead to fewer stars) is the exceptionally high-priced premium plan. This is important to take into consideration if you run multiple Shopify stores for different countries/locations, and you would like to use a premium feature like sharing reviews across different domains.

After long search i find this app useful and They are super ... they support us fast on time ... I really recommend this app

James Edmar C helped me install yotpo on my shopify store easily and seamlessly. He went above and beyond to make sure i had a good yotpo experience, even though i am a beginner. If you are like me, and cant code, dont worry, James can help you out to get it all working without stress.

This is not so much a review of the app as I'm a new user to it, but a recommendation for the customer service. I needed help placing my stars and # of reviews on the front page, a feature that's not yet standard but in beta mode. I have a free account, so haven't paid anything yet, but wrote to customer support and got exactly the help I needed from Allen M. Explained it to him, gave him access and in no time he had a screenshot ready for me. He made some tweaks based on my requests and then launched it to my website. Thank you Allen M.! And I'll be buying the growth subscription :)

A great review app, I was able to start managing my reviews without going through long tutorials. The basics are very intuitive. I also had a small configuration issue and within minute their help chat fixed the issue. Great support service. I had to contact for support a second time and there was no wait time, they helped me with a settings issue and I was done in less than 3 minutes. Great service.

Warly helped me today in making a change with my admin email login. Extremely helpful, communicative and quick! :) Thanks so much!

Simoun, my Yotpo Support Representative is absolutely amazing. He is very patient and professional. And went above and beyond to help me resolve all of my issues I was having with Yotpo Reviews. Because of him I am now staying with Yotpo. Thank you so very much for your top notch support.

I had a lot of trouble to install the app on one of my shop and Raphael was super helpfull and now everything is running smoothly.
Thanks!

Enjoying using Yotpo, and customer service is excellent whenever I need a hand. Sheen was very helpful today and I appreciate the prompt help.