Yotpo Product Reviews & UGC

The customer support is excellent. They emailed me back about a problem importing reviews within 15 min and continued to be helpful until we figured out what had gone wrong. Very happy with the service

Customer service was fast and covered all of our questions. They even helped us with the installation.

I’ve been relying on Yotpo as the review platform for my small business for over a decade. I recently switched my online store over to Shopify. One of the things keeping me from doing that was fear of loosing all the reviews I’ve collected over the years. Have no fear - Ronel from Yotpo support walked me through the process of exporting my old reviews, updating the identifiers for the new site (if you have a lot of products an ID export app will help to get a list of the Shopify product IDs which the base backend hides for some reason), and then imported them to the new site for me. The app works flawlessly (I’m using Dawn theme). I did need to edit theme code a bit to get the widgets where I wanted them in the site but Yotpo has clear help guides on how to do so.

Yotpo has been great to automate the review collection. Customers can very easily respond to the automated emails to give us reviews and help convert other potential customers

Very supportive team, especially Ronel R, help me a lot. really appreciate it. worth the money.

Quick help on Live Chat. Fantastic Customer Service from Rilu who helped me install widgets onto the site and integrate everything so smoothly. 11/10 customer service.

Elvin was really helpful with my questions! I also love that I can easily integrate my reviews from a previous app.

Amazing customer service! I don't have a developer and wanted to change some settings, they did for me and it was super quick and efficient!

Support was Amazing! i went to contact them that I couldn't add reviews and they did it all for me, such an amazing service!

Great product and awesome service from Kenneth who was quick to answer my questions and install the app for us within minutes! Hugely appreciated!