評價 (7,108)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2022年1月31日

We just switched over to Yotpo and had AMAZING customer service in the process. Donald U went out of his way to help us move onto the platform and integrate our reviews. I have rarely had this positive of an experience dealing with support on Shopify apps and couldn't speak more highly of Donald U and the help we received from him!

JJwinks
美國
使用應用程式 5天
2016年8月29日

This is a great app very useful to our shops!

Yanmos
希臘
使用應用程式 5天
2022年1月20日

Ruli and Happy were both very helpful with a couple of technical issues I experienced. Both solved the problems very quickly for me! Thank you again!

Lucent Air
澳洲
使用應用程式 5天
2020年7月6日

The ONLY thing I don't like about this app is that it says it is a drag and drop (or however you say it) and it's not. I had to get help from someone at Yotpo to add it to my website, however that service was EASY and GREAT. I am super happy with how they installed the app.

Natascha Darling Lashes
美國
使用應用程式 5天
2022年6月2日

I had some difficulty inserting a code for the review app and Eduardo R was so helpful. He swooped in and the work was done quick! Thank you, Eduardo!

Ouéd Collections
美國
使用應用程式 5天
2023年1月31日

Their support is very responsive and helpful. I had questions regarding the app functionality and they answered them in minutes.

SunMountainSports
美國
使用應用程式 5天
Yotpo 已回覆 2023年2月2日

Thank you for sharing your thoughts with us!

編輯時間:2022年11月21日

Yotpo had trouble synching my orders. I had good customer support on the helpdesk by Simoun Francis to solve it

Eat Fuller Food
紐西蘭
使用應用程式 5天
2022年12月7日

Customer service is great! I was migrating reviews from another review app and ended up with a ton of duplicates. Spent a few hours taking care of it myself but couldn't figure it out. Customer service resolved the issue in minutes.

Pioneer Feeders
美國
使用應用程式 5天
Yotpo 已回覆 2023年1月23日

Thanks for your feedback, we really appreciate it.

2022年1月13日

Customer service on chat has been amazing during implementation. Can't wait to see everything in action.

Tomasso Black
美國
使用應用程式 5天
2020年2月18日

I’ve had this app for several years and love it. Great outlet for customer reviews. I recently switched e-commerce platforms and Yotpo support (Neah) was so helpful with assisting & troubleshooting. Great service!

Carolyn's Farm Kitchen
美國
使用應用程式 5天