評論 (7,087)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2016年7月1日

Not happy. While using Yotpo for free before they changed how their app works, I collected 6 reviews. But, that's all the app could do. Collect reviews and nothing else. If you want everything else, it's something like $300 per month. Disappointing. I wanted to learn more about their pricing structure, but instead, they want me to talk to some random guy over the phone to talk to me about how Yotpo can benefit my shop. Well, of course it would benefit my shop. It's just TOO EXPENSIVE. Make the pricing structure public for crying out loud.

Black Pearl Candle Co
美國
使用應用程式 大約2個月
2023年4月21日

Daniel was an amazing help! Thank You for your hard work! He spent 2 hours on a call with me to ensure my needs was met.

The Chef JRob Experience
美國
使用應用程式 2天
2021年9月22日

This app is great, needed customer support and it was quick and simple. Top notch service and assistance whenever needed.

TRI-FIT Athletic
澳洲
使用應用程式 2天
2015年4月29日

I hate this app - the free version anyway. When you get a review or a question it gets posted to your site and there is NO way to respond for less than $200/mo...
I have tried to contact the developer with no response.
Canceling the app today...

Dr. Fill-In
美國
使用應用程式 大約2個月
2023年7月19日

Great Help from John B, he was able to get the job done swiftly for me. Quick response and action time!

SiliBubs
澳洲
使用應用程式 大約2個月
2022年4月3日

James had my issue sorted very quickly. I couldn't get the widget to show on site and he had it done in a matter of minutes. Thanks and very helpful!

NZ Liquor Online
紐西蘭
使用應用程式 2天
2022年7月15日

Quick response! Very helpful information from James. Will try other service from this company. Thank you!

Pink Haley
美國
使用應用程式 2天
2020年7月15日

The app is ok and ties into Shopify well enough. Yotpo as a service is a good product, its just that Yotpo as a company is awful awful awful. Everything is an upsell, because they practically lie by obstuficating what is available and what is not available. Check out their pricing - most things are in the "premium plan". Well, we have a premium plan, but nothing is every available. I have to write to customer support constantly asking why soemthing isn't working as I followed the support page's instructions. "Only for an annual plan" or "Enterprise plan" or something similar is what I always get. But thats not in the selling documents, thats not in the support documents, its always only in the non specific "premium plan". Good product, priced at the very upper boundaries of tolerable, terrible company.

QuickChange Male Incontinence Wrap
美國
使用應用程式 大約2個月
Yotpo 已回覆 2020年8月24日

Hi,
Thank you for taking the time to leave a review. We're so sorry to hear about your experience and we understand your frustration.
Please know that our team is aware and is taking this into consideration as we continue to build out our product roadmap.

Thank you,

2022年2月24日

User friendly installation and great communication when I needed some extra help! Highly recommend.

Love & Lend
紐西蘭
使用應用程式 2天
2017年7月26日

Lior was wonderful in helping me install the code for my website. It was very easy. Thank you! We have also already gotten several reviews from customers! we love having the feedback :)

Sherry Tinsman Metalsmith
美國
使用應用程式 2天