評價 (7,017)

整體評分
4.8
各級評分數量
  • 91% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2023年7月29日

Reinier D was extremely helpful, thank you! The issue I was having on my account was resolved. Highly recommend this app for business.

Mia Bella Lash Lounge
澳洲
使用應用程式 1天
2021年5月1日

I received great customer service and help from Junalou. I was walked through how to make changes and was given recommendations on how to make my website better. 10/10 would recommend this app to others

Made For His Glory
美國
使用應用程式 1天
2023年10月27日

Excellent so far. Recommend. Really great to have 24/7 support. John G. is super helpful. Yotpo should be in your e-comm stack.

Frank Mobile
澳洲
使用應用程式 1天
Yotpo 已回覆 2023年11月28日

Thanks for your feedback, we really appreciate it.

2021年4月21日

Donald was the most helpful customer support person ever! Helped me so much with what was for me a complex issue. So relived that he was so knowledgable and willing to help above and beyond.

Gifty's Ghana Kitchen
澳洲
使用應用程式 1天
2024年1月14日

Mr. Ruzsel John N, the agent, consistently demonstrated an unwavering commitment to providing assistance whenever I required support. His prompt and effective resolution of all my concerns showcased a commendable level of professionalism, and I am grateful for his invaluable contributions.

Sqweegee
美國
使用應用程式 大約18小時
Yotpo 已回覆 2024年1月19日

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

2020年10月18日

I only signed up with Yotpo. The app seems fairy easy to intergrate. I ran into a few problems and submitted a ticket to support, and got really friendly and prompt service. They have also imported my existing reviews, which appeared really quickly on the website. Happy so far!

The Summer Chaser
澳洲
使用應用程式 1天
Yotpo 已回覆 2020年10月21日

Thank you for leaving a review. We're excited to be part of your growing brand!

2021年11月25日

Thanks for your help.
I have asked with coupon setting on the store when customer left reviews on store.

RAT BOI
美國
使用應用程式 1天
編輯時間:2021年7月23日

Ive used Yotpo many times, in many stores, to help customers see the value in my products and customer service -- IT WORKS. Super powerful. AND -- Yotpo has great customer service also (and thanks Orly for helping me out twice with questions -- solved fast and easy).

knotsoflove
美國
使用應用程式 1天
2024年3月6日

Ruzel was fantastic and offered to have a call with me to understand the issue.

We managed to fix it quickly - thanks Ruzel!

Tame Nutrition
英國
使用應用程式 大約2小時
Yotpo 已回覆 2024年5月24日

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

2021年4月1日

This app sent my pre-order customers an email requesting a review before their orders were even fulfilled. Are you serious? Why would you logically have an app that sends out review requests before that order is even marked as fulfilled? Congrats, you've just pissed off my customers. Would appreciate it if you got in touch with me ASAP to remedy this situation.

New Leaves Co
美國
使用應用程式 1天
Yotpo 已回覆 2021年9月30日

Thank you for leaving your feedback. Please know that your frustration has not gone unheard and we apologize for the inconvenience you have experienced. After taking a closer look at your case, a support agent has reached out with some possible solutions for your issues, however we have not heard back from you. Please feel free to contact us at any time should you reconsider our offer.