評價 (7,059)

整體評分
4.8
各級評分數量
  • 91% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2022年12月8日

Good customer service. Great app. I recommend Yotpo. Had some issues and customer service fixed them straight away.

Architecture Mates
芬蘭
使用應用程式 1天
Yotpo 已回覆 2023年1月23日

Thank you for writing a review — we value your feedback.

2020年10月22日

This app adds a nice touch to your online business. It's a way for customers to leave feedback and review their product/service. The only thing I had an issue with was embedding the code into my theme myself but Diane was very helpful in resolving the issue for me. With my permission she ultimately went into my theme and embedded the code for me. I would recommend for anyone starting a business. They have a free option available.

Koli Cosmetics
美國
使用應用程式 29天
Yotpo 已回覆 2020年10月25日

Thank you for taking the time to leave a review. We're happy to hear Diane was able to help get you up and running! We'll pass on your kind words.

2021年11月18日

I was trying to delete my accout and they help me within 5 mins. Authentic and fast customer service!

Aulipure
台灣
使用應用程式 1天
2021年12月18日

I contacted support and they helped me right away. Great customer service. Rep handled my issue promptly.

Radiant Beauty
美國
使用應用程式 1天
2020年2月9日

This is a great app. Even for the free version customer support is super responsive making changes on your backend.

Coachmats.com
加拿大
使用應用程式 1天
2018年9月12日

Great customization abilities with collecting and displaying reviews. However, it seems archaic to me that you have to manually re-install whenever you update your theme (which is often from a good theme provider). Customer service is really slow (3 days to get my reviews back on the site) and it never seems to install properly. Many other apps have an automated prompt that brings the app to the updated theme AND prompts a CS person to check that it's working well. Pretty big oversight IMO.

Watson
加拿大
使用應用程式 大約1個月
2023年5月3日

When i installed the yotpo and going through the steps, i got to last step to install the widget and had an erro. I reach out to chat and Doner P solved my issue and able to get the widget install.
Thank you so much Doner.

Angie's Crafty Cottage
美國
使用應用程式 1天
2023年6月29日

John B was great. Added functionality to my site that I couldn't do myself or at the least would have taken me ages. Am very grateful!

Rest and Digest
澳洲
使用應用程式 1天
2023年8月13日

I had some challenges with setting up Yotpo on my Shopify store, but Ruzsel J. swiftly resolved them within minutes. His efficiency and dedication are commendable. He truly deserves success within the platform.

ShopX
美國
使用應用程式 1天
2021年8月6日

Great customer service! I had a hard time setting up my star ratings so I reached out to support, Elven took care of everything very quickly! Thank you!!

Anjelic Scents
美國
使用應用程式 1天