Yotpo Product Reviews & UGC

Fantastic customer support, Justine was very quick to fix my issue after I changed themes and the app didn't come across with the new theme, the app is very easy to set up, customise and use too!

Representative Eunice P helped solve my issue, was very kind and patient with me and made this such a pleasant experience. Thank you so much

Kenneth John provided great service, and did it quickly! This app is great, and a lot of our customers look at all the reviews.

Great support as always. Keep it up, guys. They were able to fix the issue quickly. www.toytag.com

Joian Z has been really helpful and thank you for the support as always.

We have used the Yotpo review app on our shopify store for the last three years. It is easy to use and does the job well (all for free, can't beat that!!). We recently updated our site to a new shopify theme. In doing so our historical yotpo reviews didn't automatically transfer to the new theme. I opened a ticket with Yotpo customer service and Ruel from Yotpo responded to it and offered to do the minor tweaks to the new shopify theme so our reviews would display. They created a collaborator link to make the work easy and safe and within 24 hours it was done. The new theme looks great and has all of our historical reviews. Great customer service, fast, efficient. All on a free app. Thanks Yotpo! If you aren't using Yotpo to capture and report your customer reviews, you should be.

I was very satisfied with the help that Albert provided when I needed help on the App. I enjoy the app Customers seem happy to respond.

Customer service is great, and there is so many integrations. I highly recommend the paid version, it is worth the money.

Love this app! It's so easy-I don't have to think and customers are reminded to do reviews and they get rewarded. Even better, I love seeing the reviews pop up on my facebook page. Such a great app! Thank you!

This app helps to visualize customer sentiments in a really valuable way. We also ran into an technical glitch/issue, which Pauline at Yotpo helped us solve (and another issue in Nov 2019, which Jan at Yotpo solved). So after almost 10 years of a free account with Yotpo, we couldn't be happier.

Great app, great functionality, and great customer support when needed. Really effective in helping prompt customers to leave feedback, which helps move product. Thanks guys!