評價 (7,059)

整體評分
4.8
各級評分數量
  • 91% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2022年3月30日

Nick is so professional, he resolves my problem and offers me some suggestions, Thank you, Nick, I will recommend to my friends, thank you Yotpo!

novsights
中國
使用應用程式 大約17小時
2021年9月22日

Very quick support right after the request! All issues fixed! App works correctly. Thanks again!!!!!

La Résidence Vapeshop Virgil Estoppey
瑞士
使用應用程式 大約17小時
2022年11月27日

bin sehr zufrieden. auch der kundenservice ist top, die haben mir sehr gut weiter geholfen. danke :)

www.elegance-beauty.de
德國
使用應用程式 大約17小時
編輯時間:2020年4月17日

I sell low priced items around $5 average and now that I have 60 orders it wants me to pay more than a Shopify subscription at $50/mo? Super deceitful that this app is listed as free.

Hello, Sudsy
美國
使用應用程式 19天
Yotpo 已回覆 2020年6月30日

Thank you so much for taking the time to leave a review.

Based on customer feedback, we are constantly updating our pricing model to accommodate growing businesses as they scale. We do our best to offer a variety of packages in hopes that each business can find their right fit -- you can browse all of them on our site. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from $19 up to $249 a month. For larger businesses, we have custom packages available, and would be more than happy to chat if that's something you're interested in.

We've reached out and would be happy to help. Thank you!

編輯時間:2022年8月28日

EDIT: The migration process is painful!! It's not as easy as advertised and we regret switching from Judge.me now. And even though we're paying $120 / month, there is Yotpo branding in all widgets and emails. If you're a small business, there are better options. Seems like a pretty good reviews app so far. And the customer service is very good! Would highly recommend.

Debriefs
澳洲
使用應用程式 18天
Yotpo 已回覆 2022年9月6日

Hey, Jailene from the Reviews team here 👋

Thank you for leaving a review. We value your feedback and apologize for any inconvenience this may have caused on your end. After looking into your account, we see that our team resolved any issues around migration and demonstrated how to edit the logo within email review requests.

If you're still experiencing issues, please reach out to us — we're more than happy to help and we want to make sure that any lingering concerns are addressed.

2021年5月27日

Thank you Ed for helping me find a piece of code I couldn't find by myself. Quick and easy customer service!

La Nadia Jewels
美國
使用應用程式 大約16小時
2022年3月25日

App makes integration of reviews look great and the customer service is fantastic. My customer service agent Allen was extremely helpful and I got support very quickly. Highly recommend this app!

Well Loved Pet
美國
使用應用程式 大約15小時
2018年6月22日

DO NOT install this app. I had it for a while but had never set it up or used it. When I finally did, it gave me the option to automatically install the review tab code on my site. What a mistake! My site started displaying improperly. Even after the Shopify guru deleted the code, the bug was still there. Not until I uninstalled the app did the problem go away.

Thestorefordrones
美國
使用應用程式 17天
2015年3月18日

Hi,

I came across this app for customer reviews, and was really impressed with its capabilities.

I highly recommend this app! A must have for all online stores!

Yet I give it only one star - reason being - it is not supported on IE 8 and IE 9!!! This app needs to support all popular browsers! Is that too much to ask?!?!?

Shikleli Bāyko
印度
使用應用程式 17天
2018年1月31日

People at this company do not know how to answer emails. For the amount of money they charge go with foursixty. Horrible experience and a waste of money. Maybe someone will actually read this and answer our emails and deliver what they promised.

Freestyleusa
美國
使用應用程式 17天