Yotpo Product Reviews & UGC

very helpful and responded to my request asap. even put the code in for my reviews to show on my product page

After uninstalling the app, the very next day it sent an email to a customer whose item is en route still. What?

I am very satisfied with the App. very quickly technology support and professional support, thanks Yotpo, Nice

El servicio es excelente. Cuando no entendí cómo funcionaba la instalación manual de la aplicación en shopify, contacté con el servicio de chat y Joian Z fue encantador al solucionarme mis dudas al instante.

Tough at first to get this all working but the support was fantastic and helped me get it u and running on our site very efficiently! Great reviews App!!

The support I received was phenomenal. THANK YOU, JAN! I was having a few issues with the on-site widget showing reviews as well as getting star ratings to show on Shopify product collections. One of Yotpo's Growth Support Hero's by the name of Jan was incredibly helpful! Overall, loving Yotpo.

Still a little early to give 5 stars, but the customer support is great. Very hard to come by apps these days that don't just try to send you to the FAQ's.

Thank you James for such a prompt reply and fix, it helped us a lot and you were able to get us up and running !

Don was super helpful as I was super frustrated the past few days navigating this site. So many small nuiances with this site just like shopify. Yap doesn't explain it all step by step and the steps can be confusing. Each time I had an issue the yatpo customer service team had to actually go in and execute the job for me! I truly appreciate them but yap need to be more user friendly because at the moment it is not...

This app is perfect ... if you have $8000/year to spend on it.
Their plans are absolutely not adapted to small businesses, which is disappointing on shopify where most users run small businesses.
I would be more than happy to pay $300-$500/year + variable fee depending on volume, but the "growth" plan don't even include photo reviews (a feature that I need).
So I guess I will stick to the free plan, unless I get tired of the "powered by Yotpo" mention and just decide to switch.
I am really dissapointed to see such a great app be unnaccessible to most Shopify users and I think that the Yotpo team miss a great opportunity by not offering a decent offer between free and premium.
I also think that this page is a bit misleading as it does not mention it clearly.