評價 (7,066)

整體評分
4.8
各級評分數量
  • 91% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2022年11月6日

Kenneth John was quick, patient and very helpful with my queries. He also answered all the questions I had, I really appreciate it!

Roseline Beauty
澳洲
使用應用程式 大約4小時
2023年4月28日

Simoun Francis S was incredibly helpful and patient. He helped me get the review section onto my store when I couldn't figure it out. Great customer service and again I'm grateful for Simoun Francis S!

Cactus Lane
美國
使用應用程式 大約4小時
2022年11月19日

This is one of the worst SaaS platforms I have ever used. Full of bugs. Doesn't connect properly and support isn't that helpful either.

Sizzle & Boo
英國
使用應用程式 5天
Yotpo 已回覆 2023年3月9日

Thank you for sharing your thoughts with us — we're sorry to learn that you were experiencing issues on your end. According to our records, our team has been in touch to help rectify the issue. If you have any questions or concerns, please don't hesitate to reach out.

2021年11月4日

Elite customer service from Eduardo! Tackled my issue head-on without any reserves. Thanks again mate!

Caffè Umbria Canada
加拿大
使用應用程式 大約4小時
2020年7月26日

This app is violating the GDPR. Very sneaky. I installed it and was welcomed by a pop up saying "thank you for installing, we now have access to your customer base and we have the liberty to email them". I had contacted Shopify support and their support thrice and they still have not undone this.

Tia-Nova
羅馬尼亞
使用應用程式 4天
Yotpo 已回覆 2020年8月25日

Thank you so much for taking the time to leave a review. We want to apologize for any negative experience you may have had with us. We do want to clarify that Yotpo is committed to the GDPR and our platform is fully aligned with the global privacy laws. Please see our privacy guide for more information - https://www.yotpo.com/yotpo-privacy-guide/

During installation we allow our customers to send up to 200+ extra review requests to past customers, in addition to their automatic review requests which will be sent to future shoppers. Note that the emails that are sent are from your behalf and based on your customers' consent to receive emails from you.

Upon receiving this review we tried to reach out. If you'd still like to get in touch, we'd be happy to try to help.

2023年1月4日

Service team at Yotpo is super helpful! Love the product. Has really helped us understand our customers and share their stories.

Reformer Loops
美國
使用應用程式 大約4小時
Yotpo 已回覆 2023年1月18日

Thanks for your feedback, we really appreciate it.

2021年3月14日

Eleen was extremely helpful when helping me export all of my reviews! Thank you so much! My favorite review app!

Quartz Of Love
美國
使用應用程式 大約4小時
2022年2月2日

Kenneth was super helpful, resolved all the issues in a heart bit. Very appreciated. Super helpful customer service every time.

CHOPSTICK STYLER UK
英國
使用應用程式 大約4小時
2023年1月7日

Yotpo customer experience is wonderful! I got all the help I needed and was detailed in response. The app is comprehensive and easy to use. Would highly recommend people to try it out.

lilopa
馬來西亞
使用應用程式 大約4小時
Yotpo 已回覆 2023年1月18日

Thank you for sharing your thoughts with us!

2016年7月23日

Literally the only app that doesn't disclose pricing. Support takes about a month to respond as well.

Glacier Nutrition
美國
使用應用程式 4天