評價 (7,066)

整體評分
4.8
各級評分數量
  • 91% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2023年9月8日

Junk software, and contacting customer support is not helpful at all, data syncing is a waste of time!!! Do not use!! !!

Acko
美國
使用應用程式 4天
Yotpo 已回覆 2023年9月18日

We're sorry to hear that you've experienced issues while syncing your data. Our team has been in contact with you and we've resolved the issue. We've tried following with you on several occasions, but we have not heard back. If you're still experiencing issues, please let us know.

2023年4月4日

James was a pleasure to work with. He's been incredibly helpful! Can't be thankful enough! Superb service & support!

db simulation
菲律賓
使用應用程式 大約3小時
2021年3月27日

Customer service was amazing. Great communication, step-by-step instructions on what I needed to do. Very responsive and helpful!!

Teleport Watches
美國
使用應用程式 大約3小時
2022年6月10日

They have a responsive support team when you are on the onboarding. I give Yotpo five stars. Nick supported my need within minutes. Thanks for all.

Clarity Coaching
加拿大
使用應用程式 大約3小時
2021年11月5日

They were with me for about half an hour and solved all my issues. Great service even on a free plan.

Larkspur Baby Company
美國
使用應用程式 3天
2016年11月16日

pricing is not clear. i can't count on this app. performance also very slow.

Eclemix
印尼
使用應用程式 4天
2018年9月25日

It took ages to get any human from support to answer our questions. It would be great to get response from support quicker

ORIGINALAUSTRALIANUGG.COM.AU
澳洲
使用應用程式 4天
2022年1月25日

Just installed, Looks great excited to start using it fully! Nick S Helped me so much in getting it to work. Awesome job!

California Gummy Bears
美國
使用應用程式 大約3小時
2023年6月24日

John B was most helpfu! Patiently looked for the file in our theme where codes needed to be inserted for the Star Rating to show! Great support!

DB-Sim
菲律賓
使用應用程式 大約3小時
2016年9月22日

Once you install the app, it pulls your orders and emails are sent out. This is a problem as Yotpo does not check for marketing options. This information would have been good to know before I installed the app to see how it would look on my site, and then uninstalled it when I realized its appearance would need to be adjusted to match my website design. In less than fifteen minutes, the damage was done and my entire customer database was sent emails by Yotpo. Customers are *still* receiving emails and I've emailed Yotpo telling them to immediately stop sending. No response. My request to cancel my account was received with a canned 'please let us know your feedback' reply.

I would not recommend using this service until Yotpo:
* check that only customers who are okay with marketing receive the email
* ask the Shopify owner if it is okay to send emails to past customers, or at least revisit its workflow and make improvements

Filigree Fragrance
美國
使用應用程式 3天