評價 (7,098)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年9月4日

工具不错,强大多种功能,客户也很好

SuperLoveDoll
中國
使用應用程式 5個月
Yotpo 已回覆 2024年11月4日

Good to hear you found our tools useful!
We have more to come. Thank you for your feedback.

2024年8月29日

Doner P was able to fix a problem. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!

Thank you.From japan.

CARINTHIA
日本
使用應用程式 8個月
Yotpo 已回覆 2024年9月20日

Thank you for your feedback. Rest assured, we aim for 100% quality across all our support agents. Appreciate it!

2024年9月29日

Doner is really great man, he understand the needs quickly and provide the best quality customer services. thanks

Precious Tails
美國
使用應用程式 大約2個月
2024年11月14日

Mitch was super knowledgeable and helped me find the solutions in minutes.

Paisley Affair
美國
使用應用程式 20天
2024年9月4日

I spoke to Jeorge and he was wonderful! He solved all the issues I had and I was about to pay someone to this work for me. Im so happy i reached out to the customer service chat before! Jeorge was super easy to communicate with as well and understood everything I needed fixed. Thanks again Jeorge!

Soulreignty
美國
使用應用程式 4個月
Yotpo 已回覆 2024年11月4日

Thank you for sharing your experience!

2024年8月1日

Yotpo offers an amazing service with a stellar team that is quick to respond when help is requested! I just got done working with Jeorge Kenneth V who helped me quickly transfer product reviews from a retired product iteration to it's upgraded replacement. Jeorge was quick to jump on the task and fielded questions that i had along the way. I fully recommend Yotpo to any business wanting to leverage customer testimonies to boost conversion rate!

VSSL
加拿大
使用應用程式 5年多
Yotpo 已回覆 2024年8月19日

Thank you for the great review! Good to hear Jeorge provided quick and effective support with transferring your product reviews. We appreciate your recommendation!

2024年8月20日

Horrible company! For the past 2 months they have overcharged us. We have the $15 plan. They have billed us $119 for the past two months.

We contacted them last month and they stated they would escalate it through their billing department. They refunded $49.80. If they billed $119 and our plan is $15, they should have refunded $104. They claim the remaining funds went to "some app credits."

This month, they billed us $119 again!! We are now talking to their support again and getting the same "We will escalate this through our billing department" again.

I see others who say this is an excellent app and that was one of the reasons we opted to use this one over others. The app works fine; however, their billing system absolutely ruins the value the app provides.

We will be filing a complaint with our bank against this company. I encourage everyone thinking about using this app to BEWARE!

Soul Expression Apparel
美國
使用應用程式 7個月
Yotpo 已回覆 2024年8月27日

Thank you for sharing your concerns. We sincerely apologize for the billing issues you've encountered.

We're actively reaching out to you through your Yotpo ticket to clarify and resolve your refund situation. Please do not hesitate to respond to us.

2024年10月25日

Reymon has been amazing to work with! I felt like I was all over the place with different items not working and he resolved them efficiently, and quickly! I appreciate the assistance I have received from Yotpo and I know I'm in good hands if I need anything else in the future.

Clara Beauty
美國
使用應用程式 14天
2024年10月16日

Donel P helped my while setting up Yotpo - thank you!

Hammocks Down Under
澳洲
使用應用程式 15天
2024年8月30日

Great Service provided by Ruzsel John Nabong. Thanks for the support!

HeatShrinkTubing.Com
美國
使用應用程式 3個月
Yotpo 已回覆 2024年9月20日

Thank you for your feedback!