評價 (7,098)

整體評分
4.8
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2024年11月14日

Mitch was super knowledgeable and helped me find the solutions in minutes.

Paisley Affair
美國
使用應用程式 20天
2024年9月4日

I spoke to Jeorge and he was wonderful! He solved all the issues I had and I was about to pay someone to this work for me. Im so happy i reached out to the customer service chat before! Jeorge was super easy to communicate with as well and understood everything I needed fixed. Thanks again Jeorge!

Soulreignty
美國
使用應用程式 4個月
Yotpo 已回覆 2024年11月4日

Thank you for sharing your experience!

2024年8月1日

Yotpo offers an amazing service with a stellar team that is quick to respond when help is requested! I just got done working with Jeorge Kenneth V who helped me quickly transfer product reviews from a retired product iteration to it's upgraded replacement. Jeorge was quick to jump on the task and fielded questions that i had along the way. I fully recommend Yotpo to any business wanting to leverage customer testimonies to boost conversion rate!

VSSL
加拿大
使用應用程式 5年多
Yotpo 已回覆 2024年8月19日

Thank you for the great review! Good to hear Jeorge provided quick and effective support with transferring your product reviews. We appreciate your recommendation!

2024年10月25日

Reymon has been amazing to work with! I felt like I was all over the place with different items not working and he resolved them efficiently, and quickly! I appreciate the assistance I have received from Yotpo and I know I'm in good hands if I need anything else in the future.

Clara Beauty
美國
使用應用程式 14天
2024年10月16日

Donel P helped my while setting up Yotpo - thank you!

Hammocks Down Under
澳洲
使用應用程式 15天
2024年8月30日

Great Service provided by Ruzsel John Nabong. Thanks for the support!

HeatShrinkTubing.Com
美國
使用應用程式 3個月
Yotpo 已回覆 2024年9月20日

Thank you for your feedback!

2024年8月17日

Ruzsel J is a fantastic support rep - the whole support team within Yotpo is so detailed and will help you across any of your product lines

Williams Natural Foods
美國
使用應用程式 8個月
Yotpo 已回覆 2024年8月19日

Thank you for the great feedback! No doubt about Ruzsel's and the team support being fantastic! So good to hear you're utilizing multiple products from us!

編輯時間:2024年10月29日

Kelsey and the Yopto team have gone above and beyond to make sure my onboarding was figured out.

In the beginning there were some hiccups, but now that we are rocking and rolling I am seeing my reviews conversion go up significantly from Junip.

So far, very pleased!

LITTLE RAD THINGS
美國
使用應用程式 14天
Yotpo 已回覆 2024年10月29日

We appreciate the valuable feedback and we apologize for the experience you went through.

From our discussion via email, we understand that all outstanding issues are now resolved.

We are continuously and actively working to optimize the admin's performance and our reviews import process will also be revamped for a much smoother and seamless experience.

If you need our assistance, please feel free to reach out to us anytime.

2024年10月6日

好东西

Mingsu
泰國
使用應用程式 16天
2024年9月17日

I am new to using this service, and as a person who struggles with computer lingo, I struggled with this app and modifying code. I did have several customer support team members try to help me. I ended up accidentally exiting all of my application pages where chat boxes were open, multiple times. I struggled, is putting it nicely.

Wendyle Christian, Rove, and one other member helped me. I had a lot of questions, a lot of struggles to work through. The last support member I talked to was Wendyle. Very polite, well mannered, and CALM AND COLLECTED. I was a fury of questions, while refreshing my page to make sure I could keep up and understand what was happening. I was annoying, in my own opinion ( I can admit that. I was just trying to understand what was happening. Good intentions, but poor execution. hah!)

The team members were very nice and worked very hard with me to make sure all of my concerns were taken care of. GOOD JOB TEAM! Thank you for your help. I literally could not have done it without you.

Smells Good Wax Co
美國
使用應用程式 24天
Yotpo 已回覆 2024年11月4日

Thank you for sharing!
We're glad the team could assist you through the process. We appreciate your patience and determination!