Yotpo Product Reviews & UGC , 6,599 則評價

I enjoy the app but I changed my theme and its like pulling teeth to get someone to assist with applying code to my new liquid. I sent and invitation and a request for assistance and all I got back was a confirmation that the work orders were merged into one.

The product and collections pages have yet to be updated and no one has responded to my two requests on a status update.

As long as you can figure all the code out you are golden if no be prepared to wait awhile and then when they do get back to you it might not be to discuss your actual request.

8/10/2015 update

Yotpo added Taiwanese language support! I reinstall Yotpo into our Shopify store.

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Yotpo keep sending review request emails to my customers even though I have removed Yotpo from my Shopify Store a week ago.

Please stop sending review emails to my customers.

Thanks!

New to the app but customer chat is an awesome and fast response. cant wait to explore more features

It's okay....but I'm not sure if it is worth the amount of the paid plan.

This app is very good and the support does get to your requests.

The reason I am giving 3 stars is because I had them change something and they changed other things I did NOT request them to.

Also the request I made should be an option (or at least have a help for it so you know to request it) the option is having the email review request being sent X days after FULLFILLMENT and not from ORDER DATE.

That used to be a very well application, with good and attractive FREE plans, but ALSO reasonable priced PAID plans, with normal prices and competitive plans.

Unfortunately they have changed 180 degrees, and gone to non pricing disclosure, a FREE plan that provides literally nothing, and paid plan raised from 30$ to 399$..

In which business plan do you swift pricing from 30$ to 399$?

I am really sorry for you guys taking down that road.

Thanks for the good times you gave us the last years.

Admin
www.giannopoulos.gr

We have mixed feeling about it. It's really good in getting reviews but the pricing model is unfair. We only wanted a plan with 100 orders per month but then discovered that only the premium plan will show the reviews on Google Product Listing. This is really not cool. The reviews belong to us and you can't force people to upgrade just so you won't block their reviews from showing in Google Shopping.

To fully utilize Yotpo, Facebook Business Manager should be utilized.
However, we have been able to achieve a significant amount of functionality without FBBM and I will continue to use Yotpo for my reviews.
mdv

This app works really well in terms of what it does - but it's not UK compatible. I stopped the premium service as the dates could not be customised into a UK format. I will look at an alternative because I don't want emails sent to my customers with US dates on them. I have followed up with YOTPO and they can't amend this feature. If at some point they do, I would consider using it again.

Lots of functionality but beware - I installed this yesterday and I did not actively enable the email feature (or so i thought - just opened it to play around with the templates) .... but just now (24 hours later) it has emailed all of my previous buyers with a review request. Trying to get a hold of customer support to see how I can turn this off until I'm ready to launch it.