Yotpo Product & Photo Reviews

Yotpo Product & Photo Reviews

Free plan available
Rating (4.9)
5798 reviews
173 reviews
Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
173 reviews
October 30, 2017

We gave them a try. The sales team is very pushy and the app is overpriced compared to its competitors. From our experience they have very sub par customer service. We just switched over to Judge.me as it has all the capabilities Yotpo does at less than half of the cost. Shopify reviews also is a great app if you're just starting out.

Vaya Island Llc
United States
Time spent using app: 7 days
October 30, 2017

Cool app but overprices.
Really to expensive for small business.

got loox for cheaper price,,much cheaper..

United States
Time spent using app: About 22 hours
Edited January 27, 2021

I used this app for 10 years have thousands of reviews but now that I could not afford their premium level they have locked me out of my account and REMOVED over 10,000 plus reviews of all my products over the years just because I wanted to switch back to the free service instead of paying during COVID, so BUYERS BE WARE they are vicious with their tactics

Michael Sisk
United States
Time spent using app: Almost 6 years
Edited December 13, 2020

I'm having to revisit this review for the fourth time - if you are thinking of using YOTPO - DON'T DO IT - unless you are happy to while away your PRECIOUS hours in Yotpo support chats while they promise to fix whatever is causing some random reviews for some completely different store (ie not our store) appearing in our account which basically uses up your entire monthly review credit ... I have been promised that this has been escalated, it's been fixed and that we'll be recompensed with a credit .... none of which has happened yet ... I recommend looking for a better app. If I could give zero stars I would but it seems to be locked on one

Bio Oz
Time spent using app: Over 3 years
Yotpo replied November 24, 2020

Thank you for reaching out and leaving your feedback. First of all, we would like to apologize for any inconvenience you have experienced. Our support team manager has reached out to solve the issue and to ensure everything will be operating smoothly going forward. Should you encounter any issues - do not hesitate to reach out to us at any time.

October 17, 2017

You just can't uninstall this shit without coding. This app should be banned!

Resumo Intimo
Time spent using app: About 2 hours
October 9, 2017

piece of shit, i can remove it in my store
i can't delete some reviews what the hiill

United Kingdom
Time spent using app: 1 day
October 4, 2017

How to delete this crap from my store.

Moon Tronics
United States
Time spent using app: About 21 hours
September 28, 2017

don't install it. you cant delete it from your store. Its just crap

Williams Addison
United States
Time spent using app: 15 minutes
Edited September 24, 2017

I uninstalled this app but still appear on My site. Do not install this app. Code can not delete

Freeshipping Center
Time spent using app: 10 days
September 9, 2017

There is a 500 error and I can't install it

Vita Myr
United States
Time spent using app: Almost 4 years