After installing this app it immediately goes live, sending out an email to my customers without my permission. This is a huge NO-NO and immediate reason to uninstall it.
Beach Babe Swimwear
Wouldn't recommend to anyone! Over priced and now my widget isn't even working and no one is fixing it.
I could se maybe paying $100 a month NOT BILLED annually but $699 is absurd!
Previously, this was our go-to app for reviews. Overtime features have become more and more costly. Their free plan is basically useless.
It was a wonderful app with amazing features but it seems greed took over. One time I can say positive is that their support has always been top-notch.
Tashi Apparel Inc
This APP is basically HOSTAGE-WARE. They facilitate reviews and then do not allow even basic functionality to manage the reviews. The monthly fee for any functionality is almost more than the cost of the Shopify site... this is unreasonable.
DON'T get this software. It's all bait and switch and I would not trust any vendor that employed these types of tactics.
As soon as I installed this app, it started sending out emails to my customers without asking or having it set up yet to my liking. I can't even find a way to stop it from sending emails. This is rubbish unless you pay $300 or $500 per month which is too much for the majority of the stores on Shopify. Uninstalled.
We we're really interested in getting this app, as we believe customer reviews are important to any business, trying to make a difference. Unfortunately , We have requested help as there seems to be an issue creating an account, and getting the app installed properly. Every email, sent takes days for a response, and then once you reply to that email, it takes days again for another response and still nothing. So I will look into another app. Good luck to those that were able to get it up and running with no issues. Im sure if I wait a few months it might happen. But I need something Now.
Not working yet for us. Trying to fix it
$500 to get SEO features ... Is this for real?
Crash Ball Rugby
I really didn't want to write this review as I wanted to get the problems I've had resolved but have heard nothing back after several emails and over a week of waiting. Only my first ever customer got a review email and after that no one else did which now means I have lost a lot of opportunities for reviews. It's a shame as other reviews have been so positive but that's just not my experience. I got an initial response and then haven't heard anything since.
Not sure how this is such a high rated app. It is very glitchy and support is almost non existent. We waited over 2 weeks to have reviews imported from old site and still nothing. Why can't we import a simply csv rather than wait for someone else to do (or not) it?