Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable widgets, powerful analytics, and efficient customer support. Unique features like in-email reviews, live chat support, and the ability to push reviews to social platforms are well-received. The app is scalable with different price points and retains reviews when migrating from other platforms or themes.

Edited February 5, 2024

Arven devoted considerable time to our meeting and responded to each of my questions with extraordinary patience and thoroughness. I would like to express my deepest gratitude for his attentive and insightful approach. Thank you, Arven

Natuross
United States
7 days using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

November 5, 2023

Very helpful customer service from Ruzsel J. Quick respond and hope the problem can be saved very soon.

SEKHMET PCP Airgun Accessories
United States
Over 3 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

January 31, 2024

Brilliant, solved our issue!

Cladding World
United Kingdom
2 months using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

December 11, 2023

Awesome company. Rhenant was great!

The Swing Mechanic
United States
Over 3 years using the app
Yotpo replied December 20, 2023

Thank you for sharing your thoughts with us!

January 5, 2024

Arven was amazing! He was eager to assist and fixed my issue within 2 minutes and the update looks great! Very pleased with his customer service and loving the app so far. Would recommend!

Raw Island Jewels
United States
About 12 hours using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback.

December 6, 2023

John G has been really helpful and knowledgeable about the solution~ highly recommended!

JA2 Concept
Australia
About 1 month using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

December 12, 2023

Great product support - Joian Z really helped me and was able to help me immediately while others failed to.

INDUSTRY SELECTED US
United States
5 days using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you!

December 14, 2023

rheant was amazing help

586 Organics
United States
Almost 2 years using the app
Yotpo replied December 20, 2023

Thank you for sharing your thoughts with us!

Edited January 31, 2024

Great customer service from Daniel!!

Kamelia Wellness
United States
Over 1 year using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

November 28, 2023

Had some questions when migrating from BigCommerce to Shopify and John G helped me really great! The migrations was flawless thanks to him :)

Ribcap - Fashionable medical helmets and protective headgear
Belgium
About 2 months using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.