Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable widgets, powerful analytics, and efficient customer support. Unique features like in-email reviews, live chat support, and the ability to push reviews to social platforms are well-received. The app is scalable with different price points and retains reviews when migrating from other platforms or themes.

June 17, 2013

The main selling points of our Popband hairbands are the promise of kink free hair after wearing your hair up, plus how they look great on wrists as well as in hair - this app provides an extremely easy way for our customers to reinforce those messages for us.

The app has been installed less than a month and we've already had over 70 reviews. The mail after purchase mechanism is the perfect way to encourage further reviews. And it's very easy to get everything set up too.

Highly recommended!

Popband™
United Kingdom
Almost 4 years using the app
Edited June 26, 2020

GREAT APP! We needed help installing the stars on our collection page - it was done within 5 minutes of contacting chat. Amazing customer service!

Elevé Cosmetics
United States
Almost 4 years using the app
June 19, 2020

This app is literally the best app I have used on all my time on Shopify. It is so easy for your customers to use, they love it too! The support team is incredible, I sent them an email and they literally put my whole site together for me. I wish I could leave 10 stars! Thank you so much Yotpo!!

The Spoonless Witch
United States
Almost 4 years using the app
January 1, 2020

Great app & even better service from the team. Automated reviews are working great for us. The Yotpo team also did a custom integration into our reviews tab. Thanks team! Looking forward to growing our reviews.

Simone Michelle Watches
South Africa
Almost 4 years using the app
Yotpo replied January 19, 2020

Thank you so much for taking the time to leave a review! We're happy to hear our customer support team was able to help and really looking forward to seeing Yotpo in action and adding value to your site.

Edited October 2, 2023

John G was so helpful with trouble shooting review import for me. So very helpful!

Stone Wood Studio
United States
Over 3 years using the app
Yotpo replied March 9, 2023

Thank you for sharing your thoughts with us!

December 14, 2016

Great app, I use the free versions and have had good results. It is easy and does the review work for me. I love that it can run itself, I just have to sit back and watch the reviews come in!

Loving Essential Oils
United States
Almost 4 years using the app
February 20, 2018

Yotpo's a must for all my stores. Crucial for coversion rate.

Dreamhugcanada
Canada
Almost 4 years using the app
Edited February 24, 2021

Excellent service. I had issue of two account on the same page with synching issues. It was solved fast and easily by yotpo.

Henri et Victoria inc.
Canada
Almost 4 years using the app
July 19, 2022

I've been using this app for over a year and have found it really beneficial in displaying your social proofing. Massive props to the support/chat team who have helped me on occasion instantly and shown a lot of care for yotpo users. Thanks Radly!

Detect-Ed Australia
Australia
Almost 4 years using the app
April 23, 2019

This app is great for having star reviews on your website and your product pages. We've been using Yotpo since before we were even using Shopify. Recently I noticed we had a bunch of site reviews that were really product reviews. Danreb helped me reimport them as the proper product review. Hoping they make an easy way to switch those like they do for product reviews which can be marked as a site review.

Safe Ride 4 Kids
United States
Almost 4 years using the app
Yotpo replied April 24, 2019

Hey Safe Ride 4 Kids! So happy to hear you are enjoying Yotpo! We love hearing feedback about our support crew and are so glad you had a good experience! Thanks again for taking the time to leave a review!