Reviews (7,108)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

April 8, 2022

I love this application and service so far! My review rating on my website has increased dramatically.

Land of Nostalgia
United States
About 3 years using the app
December 2, 2013

We have used this for our legal agreements website now since January and have been very happy with the functionality and support. Super, especially considering it's free.

UK Template Agreements and Sample Contracts
United Kingdom
About 3 years using the app
July 27, 2021

Don has been really helpful in supporting our queries via the online chat. Kind and helpful service, answered all questions quickly and efficiently

Víví's Auntíe
United Kingdom
About 3 years using the app
April 9, 2019

Really recommend this app, easy to set-up, everytime i need any help the staff is always very helpful, specially Mau, who has helped me a lot.
I tried many apps before, and i couldnt get what i wanted until now!

Looney Spoons
United Kingdom
About 3 years using the app
Yotpo replied April 10, 2019

Heya Looney Spoons! So glad to hear you are happy with Yotpo. We really appreciate the great feedback!

April 12, 2021

I have enjoyed this app so far. The support team is AMAZING! Ed from support was so knowledgeable and helpful. He came in and helped me get my reviews set up correctly so they are visible on my site and easy for my customers to see.

32nd Ave
United States
About 3 years using the app
March 19, 2020

We're currently using the free plan, and will upgrade once our order count gets high enough. The widget was relatively easy to install, and automated review request emails really save us a lot of time and effort. We've had a few special requests with which we needed customer support assistance, and the Yotpo support team has always been really quick to respond and help us solve the problem (same day to 1 day turnaround, usually). Would recommend!

Mjau Home
United States
About 3 years using the app
November 19, 2023

Ruzsel J was super helpful, got my reviews carousel setup in minutes!

anmls.us
United States
About 3 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

Edited February 1, 2023

The Yotpo support team is super helpful during the installation process , and the app is easy enough to implement . James was super helpful!

Advance Apparels Inc
United States
About 3 years using the app
October 5, 2022

Ronel R. was extremely helpful getting the star widgets put in place on my website. Thank you for the help.

Della Terra Pasta
United States
About 3 years using the app
April 15, 2020

Very happy with quick customer service from Leizel! Thanks! Quality, quick service is greatly appreciated, and the value of the Yotpo app is solid.

Apollo Energy Gum
United States
About 3 years using the app