Reviews (7,107)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

Edited April 30, 2023

Joian Z from Yotpo was able to help troubleshoot our Product Reviews widget to be more user friendly when it came to being able to add media to reviews! Thank you for providing such excellent customer service for your app!

Peachtails
United States
About 3 years using the app
Edited June 7, 2024

Wendyle was so helpful in getting my issues sorted. Couldn't have done it without their expertise!
Thank you so much

&SISTERS
United Kingdom
About 3 years using the app
February 9, 2022

I am using this app to run our loyalty program and I am very happy with the capabilities. To get a bit more advanced you do have to upgrade, but the small business bronze plan has a lot of capabilities. Donald U provided amazing customer support. I use Yotpo for Reviews as well.

Moss Amigos
United States
About 3 years using the app
May 20, 2022

Yotpo is the way to go, from the integration to our store to the help they are capable of providing is out standing! Google and shopify partner, makes things a breeze. I really appreciate the service! 5 stars!!!

Short Circuit Solution
United States
About 3 years using the app
July 13, 2021

Very nice app to get your customers reviews, the live support is fast and they guide you in very step, one of the best apps for reviews in your store!

Killer Coffee Company
United States
About 3 years using the app
June 6, 2022

Have been using Yopto for a few years and very happy with the app and great support too. I had a bit of difficulty when changing shopify themes, but this was all sorted out for me within minutes, so couldn't ask for better service really.

Sukie
United Kingdom
About 3 years using the app
January 31, 2021

I had little queries and they were immediately solved by Anne from the growth-team. Thank you, Anne:)

HERBOLD-ART
Germany
About 3 years using the app
December 9, 2019

Excellent app to follow up with customers and generate reviews. Even better support when one has any questions. Very pleased with the app and the services, highly recommend it.

BeVisible Sports
Australia
About 3 years using the app
July 9, 2021

Great support and features! Very pleased!! :) We wanted to make sure our settings were correct and get a better review display. Chatted with a Yotpo Rep and they took care of everything for us!

Jing Soda®
United States
About 3 years using the app
October 26, 2018

I was recommended this app by a friend who was using it on his store. Very easy to set up and the guys at Yotpo were quick in transferring over my existing reviews. I set up the automated emails to ask for reviews and that has generated a couple straight away. All good so far.

Northwind Watches - Designed In Northern Britain
United Kingdom
About 3 years using the app