Reviews (7,107)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 22, 2022

amazing.. i needed help with adding the widget and Gimbert was the best help.. issue was sorted in minutes..

Fit Threadz Clo
Australia
About 3 years using the app
Edited January 19, 2023

Ronel R. was very helpful with an issue I had concerning automatic discount emails. I appreciated his help very much.

Flower City Soap Company
Canada
About 3 years using the app
Edited May 25, 2023

The support for Yotpo is the best. They are always quick to respond to any enquiry I have. I just received outstanding help from Junalou for an online chat enquiry I had. Junalou was very quick to help me sort out the issue. I am very impressed with his excellent help. Thank you Junalou! I had another question and again had excellent help from Ed. The Yotpo team is the best.

Great support for Yotpo today again. Thank you Ronel for your quick help today on online chat. Very impressive customer service!

Thank you for helping to resolve my issue today, John B.

Lucia the Label
Australia
About 3 years using the app
Yotpo replied November 25, 2020

Thank you for your review. We are excited to be part of your growing brand.

January 6, 2021

Diane was very helpful in supporting my issue which was quickly resolved. Her service was much higher than my expectations!

Tenderbuns
Japan
About 3 years using the app
Yotpo replied January 14, 2021

Thank you for leavi9ng a review. We're glad Diane was able to help you with your issues.

December 13, 2021

Ronel is super helpful and fast on resolving my problems! Great customer service! Yotpo has been great for our stores and highly recommend!

Us Two Tea
United States
About 3 years using the app
August 29, 2023

I received excellent support from Rhenant! Super quick replies and was able to do everything I needed. Highly recommend!

PlayOn Products
Australia
About 3 years using the app
November 12, 2019

After a bit of a false start with my installation, the Yotpo customer service team was very responsive and helped me set up my integration within minutes! Highly recommend.

Little Dragon Natural Skin Care Company
New Zealand
About 3 years using the app
Yotpo replied November 18, 2019

Happy to hear our team was able to help! Thanks for taking the time to leave a review.

February 23, 2021

Jo Lorenz was very helpful and walk me through downloading and installing the application. I love this app!

Myoho Fit
United States
About 3 years using the app
July 25, 2018

Great review app, easy for customs to leave review about our golf cart cover.

Covers Select Best Golf Cart Covers For Sale
United States
About 3 years using the app
February 17, 2022

I switched from Target Bay and Yotpo support was very helpful in getting transitioned. Thank you Kenneth!

Las Delicias Patisserie
United States
About 3 years using the app