Reviews (7,107)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.

October 2, 2019

Really like this app. Paulo has been personally helping me with migrating systems and it's been a breeze. App and team are spot on.

CIGA Design UK
United Kingdom
About 3 years using the app
Yotpo replied October 17, 2019

Hi there! Thank you so much for leaving a review, we really appreciate your feedback and are happy to hear you're enjoying Yotpo!

May 1, 2023

The service was professional, fast, friendly and super helpful. Definitely love this customer service!

Alumna House
United States
About 3 years using the app
July 16, 2021

Love this app, the team were very helpful, they were able to walk me through everything. Highly recommend

CODE REPUBLIC
United States
About 3 years using the app
November 14, 2013

Within one week of using Yotpo, we had 6 reviews and I don't think anything is worth more value than reviews unless they are negative in which this isn't going to help you. If you have a great product and your customers are happy, Yotpo makes it easy for everyone else to know. LOVE IT!

NovaWhite
United States
About 3 years using the app
June 10, 2016

This App has been a great help with the growth of our website! OrganicBloomMax.com

Organic Bloom Max
United States
About 3 years using the app
October 21, 2021

Great app, excellent customer support. Been using it for years on several sites and I've been happy with the function & support the whole time.

Boujee Bougie Candle Co.
Canada
About 3 years using the app
March 12, 2019

Great app and fantastic support from Raphael. Lightning quick responses and sorted out all my problems very efficiently.
Thank you!

Jana Reinhardt
United Kingdom
About 3 years using the app
March 18, 2021

We have had a very positive experience with this help and it has been well received by our customer base!

CADOGAN
United States
About 3 years using the app
March 18, 2021

Amazing amazing amazing! Use Yotpo! Who doesn't shop based on reviews! Yotpo makes it super easy and customer service is really great :)

Avenue & Co
Canada
About 3 years using the app
Edited May 27, 2021

Don was so great in assisting me with a small display issue I have. Thanks Dan! The support Yotpo offer is great - can recommend.

Simply Granola
South Africa
About 3 years using the app