Reviews (7,107)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.
Refine
-
By rating
Mark is a great person! Thoroughly impressed with the speed and the help he gave. The review widgets look great on our site! Mark listened carefully and sorted out my review coding within minutes on my site. Thanks Mark :)
Thank you for your review. We're happy to hear Mark was able to get you up and running smoothly.
Always works pretty well but the "growth support heros" really help you out if you have any difficulties. Shout out to John G. for helping me out today! Thank you team :)
Thank you for sharing your thoughts with us!
This app is one of the best out. Customer service is top notch and I love that you are able to do a live chat at anytime and receive help. Great app!
Ronel was very helpful with my issue and did their best to solve it. Waiting for an email about my issue atm
Very helpful service and friendly staff. Great app and better pricing options than others I've tried.
Great customer service via Live Chat. Don helped by installing Yotpo on the new Dawn 2.0 theme in less than 20 minutes. Great help - fast and working straight off the bat - thanks Don.
Most important in the Apps we install is to have great customer service with immediate response and Elven has resolved my issues without a second thought. 6 STARS !
Thank you for such a glowing review!
Yotpo is easy to use, easy to navigate, and easy to manage! Dashboard is extremely user-friendly and setting up IMAP emails is simple - even to a new user.
I was so relieved that the review issue I was having on my site since I changed the theme was easily fixed by James! He was super helpful and took care of my issue in minutes which I thought would take a lot more time.
I was a little slow to create an acct with yotpo but I felt why not. the minute I created my account someone was there to greet me and offer assistance. I later ran into some complications with integrating my site and MaryAnn jumped right on it. It was quick and painless, she simply offered to take care of it for me which made a BIG difference for me since I'm not too tech-savvy and don't understand all the coding stuff. She was polite, friendly, efficient, and professional. Thank you Yotpo, I'm having positive vibes about Yotpo now!!
Thank you so much for leaving a review. We're thrilled to hear you are enjoying using Yotpo!