Reviews (7,107)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.
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Incredible add-on to any product site! The real smart thing is to embed the review form in the email, so your customers can post their review without leaving their email! As a result I have a lot of reviews for my site from happy customers, that I absolutely would not have received had I not been using Yotpo. Great work guys!
Works well. Spoke with Manny and angelo s and helped me merge my accounts and get back my reviews. Thank so much!
Reviews are key to our business success. Big thanks to Donel, Evan and Ronel for the tailored support - boosting our online presence, and to Jeorge Kenneth V for handling our reviews so well. Your great customer service doesn't go unnoticed. We're impressed with YotPo's system and are thinking about upgrading soon. Thank you.
Yotpo customer service is GREAT. A major reason I switched over to Yotpo was the responsiveness from customer service. I had an issue and it was resolved in matter of hours!
I use the app for reviews, had a technical issue when I changed my store theme. Spoke to Gimbert from the Yotpo team. Quick, easy and amazing customer service. Absolutely happy with this app.
Everything perfect on service and Lemuel really helpful with providing us info regarding how to install the app for maximum performance.
Thanks
This application is Amazing. We were working with SuperReviews and had 12 reviews that came through the software. We installed Yotpo because we were looking for a way to integrate our review system with our social media campaigns. 2 days after we installed the application we had over 40 additional reviews based on their Mail-After purchase process. In fact, we were so shocked by the speed of this process that we actually went back and manually checked to be sure they weren't making up these reviews :-). Sure enough, all of the reviewers represented our customers and corresponded to the items listed in the order and since we had personally spoken with a lot of the wedding purchasers the stories lined up as well. With such great results we quickly upgraded our account to Premium Support. Obviously we highly recommend Yotpo Reviews - I just hope you aren't one of our competitors :p
Doner P. Was amazing! He was able to assist me within minutes with no issue.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Customer Service at Yotpo Reviews is excellent ... they go above and beyond. Annie was prompt, provided screenshots and video of the changes required and even sent the code to use. With this kind of feedback it was easy to fix the issue quickly and easily! Keep up the excellent work Annie and team. Cheers.
This app is very good to collect reviews on delivered items. Support from Simoun has been very quick and fast.