Reviews (7,107)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.
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Great app. Has given us more conversations :)
and the support has been superb. Thank you Mary Ann :)
I love this app. Today I had an issue and had to contact customer service. I spoke with Mary Ann and she was extremely helpful and nice. I’m very satisfied with the service provided and customer service experiences.
Wow I can't believe how long it took me to finally get reviews on my site. Yotpo support, especially Simoun Francis S, took the time to actually go into my site and paste the codes where I needed them to make everything look perfect. I am so thankful for people who care to help their customers. Thank you Simoun!!!
Feb 2023 update: I just worked with Albert V who helped me re-install all of the reviews widgets. It was so easy to work with Albert and he got it done so quickly. Thank you Albert for your help, I appreciate it!
Thank you for sharing your thoughts with us!
I've been using Yotpo for a few years now. Their customer service has always been top notch. Sheen helped me recently with a review that wasn't showing on my review page. The fix was super fast after my inquiry. I highly recommend!
Great app and great support. Would definitely recommend this to anyone looking for a great review app.
Thank you Simoun Francis S for the speedy customer service. You fixed my issue in quickly and efficiently.
We appreciate your feedback, thank you!
Well functioning app. Customer service goes above and beyond what I could have asked for. Issues were delt with right away and they even helped me fine tune the theme so that the widget was easier to see.
Best review app hands down for Shopify!
Eduardo was extremely helpful in adding Yotpo to our current theme. He did so without affecting the live site and gave me helpful instructions on who to talk to next.
Absolutely love this app, has some issues with getting it installed onto a new theme and the wonderful team helped me in a very timely manner - highly recommend this awesome app.