Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

September 1, 2015

Yotpo has been a hugely helpful app for our growing e-commerce business! We love how we can plan exactly when a review request email will be sent to our customers and Yotpo makes it easy for customers to publish them on our website. Not only do glowing reviews help us sell more of our product, but they also help with SEO. We highly recommend Yotpo for any e-commerce shop!

Water Gallery Worldwide
United States
About 3 years using the app
Edited September 24, 2023

We are using this app for product rating. We run two different shops based on shopify and both shows reviews with Yotpo. But one of the most important issue is having a perfect support if needed. Yotpo provides 24/7 one of the best service we've ever had. I would especially like to mention the personal support from Daniel P. He solved the concerns on Yotpo super competently and quickly. We can recommend Yotpo and are happy to work with. Best regards from Switzerland.

Naturify your Lifestyle
Switzerland
About 3 years using the app
February 8, 2023

Rhenant was a superstar. Patient and brilliant. He fixed the issues I was having displaying the reviews exactly how I wanted them.

MRS-RITCHIE.COM
United Kingdom
About 3 years using the app
Yotpo replied February 24, 2023

Thanks for your feedback, we really appreciate it.

September 15, 2022

I worked with Simoun Francis S and he helped me reimport my reviews on a product that was accidentally deleted. A lifesaver! Thank you so much! I was so sad to lose our valuable reviews but he was able to restore them.

Kaka'ako Kasuals
United States
About 3 years using the app
Edited June 11, 2020

I wrote a message to help me find my lost comments, Josephine was very helpfull until the end. I really appreciate

L'ODAÏTÈS
France
About 3 years using the app
January 21, 2022

I've been using this app for my online store HumanityShield.com and, so far, it's been really amazing. I love how clean and simple it is. I also love the 5 star support that I got from Kenn who helped me fix a technical issue with 2 of my customer reviews. If you want to improve your Shopify store's social proof, use this app.

HumanityShield
Canada
About 3 years using the app
January 11, 2022

James on the support desk was very helpful in assisting me to integrate Yotpo review into my shopify platform. Seems to be working well now

The Workers Club
United Kingdom
About 3 years using the app
October 18, 2018

Michelle was SO helpful with my questions, and once I was set up reviews started coming in - looks great on my site!!

CHD warrior
United States
About 3 years using the app
April 8, 2022

I love this application and service so far! My review rating on my website has increased dramatically.

Land of Nostalgia
United States
About 3 years using the app
December 2, 2013

We have used this for our legal agreements website now since January and have been very happy with the functionality and support. Super, especially considering it's free.

UK Template Agreements and Sample Contracts
United Kingdom
About 3 years using the app