Reviews (7,108)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

Edited December 1, 2022

I needed some technical help for an integration and i was able to receive the help i needed. Very sweet customer support team, especially Joian.

FJ SWIM BIKINIS
United States
Almost 3 years using the app
October 18, 2021

This app gets my store lots of great reviews. It's easy to use for both me and the customer. The dedicated SEO page was easy to install with the help from Support. Allen was very helpful and quick, he talked me through it and it was done in a few minutes.

Lambchopssocks
Australia
Almost 3 years using the app
April 21, 2021

This app is so amazing! Product reviews really help my store as I'm selling different brands of cloth nappies. Testimonials also encourage new parents who are not familiar with cloth nappies to try them out. I am not at all good at coding and the Yotpo support team is so helpful (Danreb and Gimbert great job guys!) Well done. Highly recommend Yotpo

daisyandbelles
Australia
Almost 3 years using the app
May 16, 2021

I had to update my Shopify Theme and the Yotpo review setup got lost. I sent Yotpo an e-mail on a Sunday and within a few hours they had installed everything on our new theme. Wow that is what I call great customer support.

Moonchild Yoga Wear
Denmark
Almost 3 years using the app
May 28, 2021

Yotpo itself is an awesome app to have! Great for collecting reviews and relaying authenticity and trust with customers. The customer service they provide to business owners is awesome as well! I was having issues trying to add code to my page for the carousel review widget and Junalou dove right in and added it for me. He went above and beyond my original request and added additional features as well! I was pleasantly surprised with how helpful and easy my experience was. Thank you so much!

lee monet
United States
Almost 3 years using the app
May 27, 2021

Helpful and prompt livechat team, dealt with Junalou, to adjust settings and get most out of Yotpo. Thank you!

Saint Iris
United Kingdom
Almost 3 years using the app
June 2, 2021

Great service, needed some help and they answered really fast by chat. 100% recommended very good service!

Last Chance 4 Earth
Mexico
Almost 3 years using the app
April 6, 2023

Great way to add product reviews to our online store. Easy to use and customize. Their customer service is excellent.

Bravago Bold Seltzer
United States
Almost 3 years using the app
Edited June 9, 2021

This app does everything I need it to do and they offer quick, efficient and super friendly service!

Ma Petite
South Africa
Almost 3 years using the app
February 24, 2022

Just asked for help changing my email address through the chat, super fast, super helpful, did it for me in a flash

Jam Berry Australia
Australia
Almost 3 years using the app