Reviews (7,108)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.

Edited November 13, 2022

Great app and fantastic customer service! It's much better than the other reviews app I was using as it

We Meditate
Australia
Almost 3 years using the app
March 5, 2021

Thanks to Sarah P. for reaching out to me via email and conferencing with me today. I also got help from Junolou with setting up my app correctly this morning. They were both so helpful and I'm so happy with how my store is looking now.

Stay Fit Mom
United States
Almost 3 years using the app
December 9, 2019

Thank you Josephine,

Must tell you that this was my best of the best experience dealing with any online support team. You are fabulous. Loved it that you could help and solve the query so fast and the approach was to solve the problem. Thank you.

Always will recommend your product.

Keep the good work going and loved the support team responses. The best so far I have received.

Have a good day and week ahead.

KaReGhar Designs
India
Almost 3 years using the app
March 15, 2022

Great, efficient, and quick support. Jeorgie was really helpful and assisted me in getting some test review off.

Heath London
United Kingdom
Almost 3 years using the app
September 28, 2021

I really love the control I get over messaging and branding with Yotpo. And their customer service is the best. Always prompt and helpful...and easy to reach (which is very unusual these days!).

Laudi Vidni
United States
Almost 3 years using the app
March 16, 2023

Sugar L is very effective and very professional to assist customers step by step. I'm very satisfied.

BBQ4All Megastore
Italy
Almost 3 years using the app
Edited July 26, 2022

Rhenant was great a super fast with helping me! I used this app for reviews from my customers and I love it! The customer service is super friendly and the quickly help with any install issues!

Ashley Raye Apparel Studio
United States
Almost 3 years using the app
Edited August 31, 2022

Simoun was really helpful and helped me resolve the issue with the reviews. App is also easy to use when importing reviews, the downside is that sometimes the reviews take too long to go live and need to contact support to make it go live.

DAYLI
Australia
Almost 3 years using the app
November 14, 2020

Great APP!! Awesome and quick customer service! They will help with everything and code everything needed!

The Muscle House Nutrition
United States
Almost 3 years using the app
Yotpo replied November 15, 2020

Thank you so much for leaving a review! We're happy to hear you had such a positive experience and that we were able to help you.

December 9, 2021

Rilu Jane B was fantastic in the explanation of what I needed and patience in understanding my concerns. Great customer service.

Curve Confident
United States
Almost 3 years using the app