Reviews (7,107)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

March 23, 2020

Excellent App, great features, easy to use, very good after sales service!
I've been using this app for some time and they keep on adding new marketing features which is great to see!

Aussie Inked
Australia
Almost 3 years using the app
Edited October 25, 2022

We just upgraded our theme and needed Yotpo reviews back on it and Happy was super helpful and fixed it straight away! We then had another thing we needed fixed a few months later and Lemuel fixed it straight away. Great customer service.

Cranmore Home & Co.
Australia
Almost 3 years using the app
February 4, 2021

This app is very effective and the customer support is excellent. So quick to reply. Any help you need.

Ekokids
Australia
Almost 3 years using the app
Yotpo replied February 10, 2021

Thank you for leaving a review, we really appreciate it.

June 17, 2021

The app is easy and simple to use. Also customer support are quick to respond and super helpful. I recommend this app to other users.

FutureSkn
United States
Almost 3 years using the app
June 5, 2023

Zoain Z was a great support. Patient and solutions driven to find efficient solutions and clear guidance.

JUST FRED.
United States
Almost 3 years using the app
January 29, 2021

This app is so helpful in establishing brand trust by obtaining reviews from verified buyers and the customer service I received from Manny was unbelievable! I will continue to use YOTPO on my site and encourage friends to use it also!

Peel-Tek, LLC
United States
Almost 3 years using the app
Yotpo replied January 31, 2021

Thank you for your review. We're happy to hear you had such a positive experience with our customer service.

Edited January 29, 2016

Great app! Very easy to use and install. Helps businesses promote their products and publish to social media at the click of a button. Great customer service!

North West Gun Safes
United States
Almost 3 years using the app
December 5, 2020

I was very pleased with the quick and responsive help I received from Elven. My star color reset to white for no apparent reason, and since I wasn't able to save the changes myself (due to some tech issues Yotpo is having), Elven did it from the backend...It took all of 5 mins and my stars were back to a viewable black, and I am very happy!

PRESTIDGE beaute' Active Organics
United States
Almost 3 years using the app
Yotpo replied December 6, 2020

Thank you for your review. Happy to hear Elvan was able to help you with everything you needed.

July 28, 2021

Gimbert was very helpful. We turned on the coupons feature to hopefully generate more reviews. Recommend

K'lynn Kouture
United States
Almost 3 years using the app
June 22, 2021

That customization of the app is incredible. Hands downs the best out there. My agent, Junalou's, understanding of the software and my needs have exceeded my expectations.

Breakthrough Guitar
United States
Almost 3 years using the app