Reviews (7,108)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.

Edited May 8, 2016

Love the YotPo Product Review app, and it's integration with Nexus Product Description Tab app makes my world a better place! The Product Description Tab app was "made" to integrate with the YotPo Product Review App. Highly recommend!

Allergy Free Me
United States
Almost 3 years using the app
February 2, 2022

We enjoy the Yotpo review app, as well as the super fast support Yotpo provides! Howell was incredibly helpful, and personable when dealing with a question I had, and quickly resolved it for me with great feedback as well!

SAVE ME FROM
United States
Almost 3 years using the app
June 23, 2022

I had issue adding the widget to my new website. thanks RADLY E for helping me get the widget back up and running quickly

OSG GIRLS CLUB
United States
Almost 3 years using the app
January 18, 2021

Mary Ann was a life saver. She was patient and extremely helpful. Yotpo's customer service is there and ready to help ensure your Yotpo app is running as needed. Thanks again Mary Ann!

Toad Sports
United States
Almost 3 years using the app
Yotpo replied January 26, 2021

Thank you for leaving a review. We will pass on your kind words to Mary Ann.

January 18, 2021

YOTPO's customer service is great! Whenever there are any issues, the team quickly responds and comes up with an effective solution!

Jacked Factory
United States
Almost 3 years using the app
Yotpo replied January 26, 2021

Thank you for your review, happy to hear you had such a positive experience with our customer service.

October 15, 2021

I've used this app for about 1 year now and I love it! Customer service is excellent and very responsive. Don was very helpful in helping me install the reviews widget when I switched to a new site template. I really appreciate the customer service of this company!

Above the Baar
United States
Almost 3 years using the app
June 21, 2017

So far so good. Went with the premium right out of the gate as a new store. We felt that social proof would be huge in helping us expand the word of mouth message. Thanks YotPo!

Hamilton Perkins Collection
United States
Almost 3 years using the app
February 5, 2015

This is a really cool app and I am so techno-challenged, but it walked me through it step by step.

Wineflowers
United States
Almost 3 years using the app
February 25, 2022

Ronel R assisted me today and was an absolute joy! So incredibly helpful!!!! I needed help getting my reviews back on my site and they were so kind and efficient. Amazing customer service.

Elli J. Beauty
United States
Almost 3 years using the app
August 26, 2021

Listen!!! I came from another platform and for some reason my reviews did not transfer over properly...My agent helped me get all of it sorted out. It took several hours, however I did not feel rushed at all, the agent was very helpful and patient. I recommend them to anyone based on service, patience and results!!

Yellow Flower Boutique
United States
Almost 3 years using the app