Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

February 22, 2021

I'm a new store owner and do NOT know much about HTML...good thing I had Mary Ann to hold my hand and help me activate my reviews on my website. Super great customer service.

Stā Active
United States
Almost 3 years using the app
May 1, 2014

Amazing! This app does what it says it is going to do, easy installation, completely automated...Love it! And even better that it's free! Would love some more customization options.

LIPSTICK REPUBLIC
Australia
Almost 3 years using the app
March 18, 2016

Love the application guys!
GOOGLE SEO inline is great-
OTAA.COM

Otaa
Australia
Almost 3 years using the app
April 4, 2013

Really nice app! Installation smooth as silk, support is great too. Response time is very quick, and I got my questions answered and issues handled really fast. Reviews began coming in almost immediately, so it's all working! Yay!

Stitch 56
Australia
Almost 3 years using the app
May 7, 2021

I didn't find how to configure the Coupons! Excelent Attention of Junalou, solve my problem quickly! Thanks

Naturbaby
Chile
Almost 3 years using the app
January 10, 2018

I switched from Product Reviews to Yotpo and am extremely happy. I specifically wanted an app that would email customers after the sale (MAP) and Yotpo does that! In fact, I have gotten tons of reviews since installing Yotpo and the MAP feature. Sasha Marchuk at customer service moved my old reviews from Product Reviews, so I didn't miss any reviews from the old app.
Thank you Sasha and Yotpo!

Http Www Cindyssuds Com
United States
Almost 3 years using the app
January 8, 2021

Great App, the support team was very helpful in setting up the app for me. 100% happy, Highly recommended

Outdoorspace
South Africa
Almost 3 years using the app
Yotpo replied January 14, 2021

Thank you for taking the time to leave a review, happy to hear we were able to help get you up and running.

December 25, 2019

App works great, email open rate is high. Support person Bernard was very helpful when I had questions about rich snippets. Thanks.

Repps
United States
Almost 3 years using the app
Yotpo replied January 19, 2020

Thanks for your review - happy to hear you're enjoying the benefits of Yotpo and our support team was able to help.

Edited December 1, 2022

I needed some technical help for an integration and i was able to receive the help i needed. Very sweet customer support team, especially Joian.

FJ SWIM BIKINIS
United States
Almost 3 years using the app
October 18, 2021

This app gets my store lots of great reviews. It's easy to use for both me and the customer. The dedicated SEO page was easy to install with the help from Support. Allen was very helpful and quick, he talked me through it and it was done in a few minutes.

Lambchopssocks
Australia
Almost 3 years using the app