Reviews (7,108)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.

May 10, 2023

I was helped by Daniel P and he was absolutely amazing helping me put placing the reviews carousel adn badge on my homepage. I am very much satisfied with the service he provided

Mylottush
Mexico
Over 2 years using the app
July 28, 2022

Great customer service, great application! Rhemy R resolved the issues that we were experiencing almost immediately.

Smith & Sinclair US
United States
Over 2 years using the app
November 23, 2021

Needed help redirecting my Yotpo account from Woocommerce to my new Shopify store + my reviews and Kenneth was amazing he made the whole migration super easy. Thanks a Kenneth

JWM4x4
Canada
Over 2 years using the app
June 17, 2021

Elven was such a big help. I got kinda confused in the process of setting the ratings up on my page and Elven swooped in to save the day. Service was very quick, too!

G.R.I.N.D. Gear
United States
Over 2 years using the app
November 16, 2013

Just moved my business/cart over to Shopify. Having customer product reviews and testimonials is very important. The app was very easy to install and get up and running. Now I'm just waiting on my first review. :)

Beauty Cafe
United States
Over 2 years using the app
June 9, 2018

Awesome, all-encompassing product to generate and manage reviews. Really quality app! Above the product itself, I'm super impressed with the customer service. Every ticket and question I have is answered super quickly with an above-and-beyond resolution. Thank you!

Toki Mats
United States
Over 2 years using the app
August 10, 2022

The Support Team is top-notch! They are very helpful in getting things resolved for me. I'm a fan of Yotpo!

Birdie Threads
United States
Over 2 years using the app
February 27, 2018

Yonathan did a great job helping me. Quick reliable service. 5 out of 5!

Penetrex
United States
Over 2 years using the app
July 28, 2022

So happy with the customer service, Ronel R understood exactly what I was looking for. A dedicated page for reviews on our webpage and set it up efficiently. Thank you Ronel appreciate your help!

Her Name Was | Jewelry & Accessories
United States
Over 2 years using the app
March 6, 2014

Great app for your website. Very easy to integrate and has good social share options for Facebook and Twitter. We have only been using it for a few days yet we have already received well over 15 customer reviews which is helping to add social proof to our website to encourage others to purchase. Lots of back end info to help see how Yotpo generates traffic and conversions for you. Keep up the good work guys!

KUJALI
United Kingdom
Over 2 years using the app