Reviews (7,108)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.

Edited December 1, 2021

Servicie and app are just PERFECT!! thanks for all this excellent work guys... my sales are increasing because of you YOTPO!!

Casa del Cuenco
Chile
Over 2 years using the app
June 9, 2014

Great customer service and super easy app that will drive sales higher. Biggest thumbs up goes to the moderation tool. You will not be disappointed with this review widget.

Dock Artisan
United States
Over 2 years using the app
February 16, 2022

Great customer support and execution! I would definitely recommend this app for anyone looking for a solid review widget.

European Spa Source
United States
Over 2 years using the app
Edited September 28, 2020

I really like Yotpo. I downloaded it last year and love the automations it has to help you get reviews. They make it easy to ask for and capture review. They also allow you to organize them onto your product pages as well. I like that you are able to create review carousels and review pages too. The customer support is also really good too. They have helped me when I did not know how to do something. I just had some issues with duplicated code on my website and they worked with my developer to remove the duplicate code and make sure everything was functioning properly. Their customer service and support is amazing! Update on 9/28/20 - Anne helped me with an issue. I was having trouble removing the Promoted Produces widget. After she helped me determine what to do, she check what was going on and recommended that I clear my browser and cookies. It worked. Thank you Anne

Monro Pets
United States
Over 2 years using the app
Yotpo replied January 19, 2020

Thanks for taking the time to write a review! We really appreciate your feedback and are excited to hear that you're enjoying the benefits of Yotpo on your site.

June 2, 2021

Great and fast service. It's really appreciable when you are not confortable with technology. Thanks

Bellite
Australia
Over 2 years using the app
August 12, 2021

I tried shopify reviews and another company before using Yotpo. Yotpo is head and shoulders better than all the rest. Highly recommend. I had some import issues and Elven helped me out and was great. Highly recommend.

Supercharged Accessories
United States
Over 2 years using the app
Edited August 1, 2024

Helpfull ap that gives my webshop social proof :) Also the customer support from Simoun Francis & Reymon N. was very good.

Kadoing
Netherlands
Over 2 years using the app
January 10, 2021

The team at Yotpo always deliver helpful and propmt advice and wonderful customer service. A user friendly experience.

SuperFeast
Australia
Over 2 years using the app
Yotpo replied January 11, 2021

Thank you for your review. We're really happy to hear you had such a positive experience with our customer service.

December 8, 2022

This is really a great app! Many thanks to the support team for the quick and clear answers! The support team always helps you as quickly as possible.

Heyday
United States
Over 2 years using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

February 19, 2015

Very easy to implement,

Easy to use,

And really does get you reviews.

Both thumbs up for this app

EVERYDAY PHARMACY
United Kingdom
Over 2 years using the app