Reviews (7,108)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.

April 25, 2015

Brilliant app! Since installing, most of our customers have taken the time to review our items and the whole experience has been seamless. Highly recommended :)

Tikiboo
United Kingdom
Over 2 years using the app
February 25, 2021

Love the app and customer service has been amazing! Whenever we have any issues they respond in a timely manner and are extremely hands on with whatever they're doing. This app has been invaluable to us as social proof for our customers.

HAPP BRAND
United States
Over 2 years using the app
November 15, 2023

Ben heel goed geholpen door John G! Hij heeft meteen alle widgets op mijn pagina gezet. Kan niet blijer zijn!Nu wachten tot de reviews binnen komen!

FAC SHOP Amsterdam
Netherlands
Over 2 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

January 1, 2023

Doner P is the best, fixed our issue right away. Amazing I would hire him in a second. ok need 100 characters.

Italeau
United States
Over 2 years using the app
Yotpo replied January 18, 2023

We appreciate your feedback, thank you!

January 10, 2022

Manny was very quick and efficient in resolving my issue. It was done. From one day to the next. I'm very happy with the service!

Poiema of Grace
United States
Over 2 years using the app
March 7, 2022

Had trouble setting up Yopto Star ratings within the Dawn 2.0 theme, Gimbert was able to easily and quickly fix the issue with no problems at all. So far I can only recommend the support given with 5/5 stars!

Functionals
Australia
Over 2 years using the app
Edited May 13, 2020

We were migrating from one theme Debut to Responsive and I thought I'd be able to add the yotpo code to add reviews across collections, how wrong I was. Contacted customer service and Diane was so helpful turning it round very quickly. The site now looks awesome.
Many thanks again Diane.

Wild Planet Products
United Kingdom
Over 2 years using the app
May 5, 2021

Very efficient service on chat provided by Anne, Resolved my issue quickly and provided detailed and accurate information.
thanks

Bee Sting Cosmetics
United Kingdom
Over 2 years using the app
Edited November 16, 2021

Great support from the team, Manny and Eduardo helped with the coding and setting up the app. this app is great too. I would recommend it!

B.D. Beloved
Hong Kong SAR
Over 2 years using the app
February 3, 2022

Once again, incredible customer service! Thanks to Happy we were able to determine a solution to an issue with automated emails within YotPo. This is the third time we've reached out to their customer service, and our problems have so far been addressed swiftly and without a hitch.

Love Life Enhanced Intimacy Beverage
United States
Over 2 years using the app