Reviews (7,108)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.

Edited March 26, 2019

Really helpful customer service. Reviews carousel helped my business grew and definitely worth the growth plan.

Style Up
Singapore
Over 2 years using the app
Yotpo replied March 27, 2019

So glad to hear you are happy with the service, and that you love our Reviews Carousel! Thank you for taking the time to write a review!

Edited March 23, 2023

GREAT APP FOR REVIEWS AND SPEEDY CUSTOMER SERVICE. HIGHLY RECOMMEND. I WAS ABLE TO CONNECT/COLLECT TEXT MESSAGE REVIEWS. GENIUS!!

Always very helpful

SoRHOr Lifestyle
United States
Over 2 years using the app
June 15, 2021

This app helps me a lot. Also, they offer good after-sales service. Thanks for Ed's patiently help. I will recommend this app.

Kimerry
Hong Kong SAR
Over 2 years using the app
August 27, 2014

We've found this a really great app, www.wildlywoolly.co.uk now boasts reviews, Yay! and we're hoping to gather more and more with the help of this easy to set up app. Great value considering its free!

Wildly Woolly Ltd
United Kingdom
Over 2 years using the app
January 13, 2021

I switched to Yotpo from another app because i wanted automated emails. Diane was so helpful in helping me import my reviews. Im really loving the app so far highly recommended

Luxelunafaceandbody
Australia
Over 2 years using the app
Yotpo replied January 14, 2021

Thank you for taking the time to leave a review. We're happy to hear Diane was able to help get you up and running smoothly. Please feel free to reach out if you need any further assistance.

October 10, 2020

I just installed yotpo and they have been so helpful by having amazing customer service! Highly recommend!

Design A Stone
United States
Over 2 years using the app
Yotpo replied October 11, 2020

Thank you for your review. We're pretty big fans of our customer service too!

April 22, 2021

I love the tools for business owners to use to help encourage potential buyers to buy their products. Manny in Customer service was fast, friendly and resolved my issue.

Soap Scentsations
United States
Over 2 years using the app
February 15, 2018

Great app for adding reviews to your site, particularly now they've included commenting on their free plan. Excellent customer service too - thanks Yonathan!

Jcpal
Canada
Over 2 years using the app
May 1, 2020

Yotpo has definitely helped gather reviews and increase our conversion. Their team is responsive and quick to help navigate you through install and maintenance.

Aslan Mattress
United States
Over 2 years using the app
Edited August 29, 2022

Sheen has helped me several times with the on-site widget. Very helpful and great app! Thank you Sheen for all the help.

Gimmie Golf Co.
United States
Over 2 years using the app