Reviews (7,109)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer engagement and trust by efficiently collecting and showcasing reviews. They value the automated review request emails and analytics for enhancing feedback quality and gaining customer insights. Features like customizable widgets and social sharing are noted for their seamless integration with e-commerce platforms. The customer support is praised for being prompt, friendly, and helpful in resolving issues and guiding merchants through technical setups.
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I am very impressed by the technical help we have received from the Yotpo team. Very prompt and a pleasure to work with. Thank you John B
Thank you for your review, happy to hear you had such a positive experience with our customer service.
Great customer service! James was able to help me out with a technical issue right away at 9pm. Awesome!
I felt lost as all my review data suddenly disappeared. I used the chat feature and Kenneth John M. patiently helped me. Not only he was courteous, but he resolved the issue within 2 minutes. Thanks!
10 star service !! Definitely Worth the pay in terms of design, service & features. Mark was so Helpful, fast and responsive. He did all the installation/ Review widget and also created a review page on my store ! Im so happy I've chosen this app that has a team I can depend on. Everything was done in less than 30 minutes.
We had issues with reviews loading to our website and Arven was a great help in identifying the issue and resolving it for us quickly. It was a smooth process to access support and help, and follow up was prompt and very friendly and we had a solution quickly. Thanks!
Loving this app so far. Will definitely consider upgrading when we can . Easy install and we started getting great reviews straight away. Thanks Yotpo from all the team at Pethaus.
Junalou went above and beyond to help our site add in the YOTPO review carousel. She explained everything in detail and was very customer focused. Thank you for having Junalou on your team!
I use yotpo for years for my review collection. Always been very happy with its performance. Now I need to move to another website and asked for their help to transfer my reviews to the new site. Their customer service, in particular Rhenant and Happi made the process effortless. They both helped me save a lot of time. Very knowledgeable and professional. Thank you!
I LOVE Yotpo. It's so easy to use and really drives sales. Thank you for such a great app!
Very Nice app. George and support team is quick and attentive. I had an issue when I upgraded my shop theme with reviews not showing up. Jeorge fixed it in no time. Thank you for all your help!