Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

August 10, 2022

The Support Team is top-notch! They are very helpful in getting things resolved for me. I'm a fan of Yotpo!

Birdie Threads
United States
Over 2 years using the app
February 27, 2018

Yonathan did a great job helping me. Quick reliable service. 5 out of 5!

Penetrex
United States
Over 2 years using the app
November 10, 2021

Thanks Orly for the super swift help and for showing me via screenshot how I can export reviews myself

Afari
South Africa
Over 2 years using the app
March 6, 2014

Great app for your website. Very easy to integrate and has good social share options for Facebook and Twitter. We have only been using it for a few days yet we have already received well over 15 customer reviews which is helping to add social proof to our website to encourage others to purchase. Lots of back end info to help see how Yotpo generates traffic and conversions for you. Keep up the good work guys!

KUJALI
United Kingdom
Over 2 years using the app
Edited December 1, 2021

Servicie and app are just PERFECT!! thanks for all this excellent work guys... my sales are increasing because of you YOTPO!!

Casa del Cuenco
Chile
Over 2 years using the app
February 16, 2022

Great customer support and execution! I would definitely recommend this app for anyone looking for a solid review widget.

European Spa Source
United States
Over 2 years using the app
June 9, 2014

Great customer service and super easy app that will drive sales higher. Biggest thumbs up goes to the moderation tool. You will not be disappointed with this review widget.

Dock Artisan
United States
Over 2 years using the app
Edited September 28, 2020

I really like Yotpo. I downloaded it last year and love the automations it has to help you get reviews. They make it easy to ask for and capture review. They also allow you to organize them onto your product pages as well. I like that you are able to create review carousels and review pages too. The customer support is also really good too. They have helped me when I did not know how to do something. I just had some issues with duplicated code on my website and they worked with my developer to remove the duplicate code and make sure everything was functioning properly. Their customer service and support is amazing! Update on 9/28/20 - Anne helped me with an issue. I was having trouble removing the Promoted Produces widget. After she helped me determine what to do, she check what was going on and recommended that I clear my browser and cookies. It worked. Thank you Anne

Monro Pets
United States
Over 2 years using the app
Yotpo replied January 19, 2020

Thanks for taking the time to write a review! We really appreciate your feedback and are excited to hear that you're enjoying the benefits of Yotpo on your site.

June 2, 2021

Great and fast service. It's really appreciable when you are not confortable with technology. Thanks

Bellite
Australia
Over 2 years using the app
August 12, 2021

I tried shopify reviews and another company before using Yotpo. Yotpo is head and shoulders better than all the rest. Highly recommend. I had some import issues and Elven helped me out and was great. Highly recommend.

Supercharged Accessories
United States
Over 2 years using the app