Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable widgets, powerful analytics, and efficient customer support. Unique features like in-email reviews, live chat support, and the ability to push reviews to social platforms are well-received. The app is scalable with different price points and retains reviews when migrating from other platforms or themes.

March 27, 2021

The installation instructions were a bit unclear and that was frustrating. But the online support team was great! Thanks Junalou in particular!

Vie 4 Health
United States
6 months using the app
July 3, 2021

Great customer support. Great app. I was able to set up in a breeze and everything is just running itself now at this point.

Tokikoa Farms
Canada
5 months using the app
March 20, 2022

Greate app, not what I expected, but great experience, very helpful, some experience could improve though

Unite&Global Support
United States
5 months using the app
Edited February 19, 2021

I worked with a chat advisor Manny who was super helpful and helped me fix the star ratings and other issues. The app itself is fine, but i think can be improved upon. But thanks Manny, he was able to fix all my issues! The reason I'm giving it 4/5 is because the app itself can be improved upon, but the service is 5/5.

nemoandher
United States
5 months using the app
February 25, 2016

Good app for reviews. Love receiving notifications that I have a happy customer review! Think I need to upgrade though to get more out of the app

Temples And Markets
Australia
5 months using the app
November 19, 2013

Great product, have had very quick results from customers responding and giving reviews.
Very good app

Belly2Babe
New Zealand
5 months using the app
May 7, 2022

I gave 4 stars because I have just installed and don't know how it works yet. But The customer service was awesome. Lemuel was very quick to help me install the app to my site. i am very grateful for the chat feature.!! Hopefully I can upgrade to the better plan sooner than later!! i think this will work out

KULTURE CHARMS
United States
5 months using the app
February 6, 2018

The app is great, functionally and aesthetically. I was happy with the customer service Yulia provided through email in helping me with my issues. I took one star off because I was hoping to have it customized a little but it wasn't possible. No big deal really! :)

Shoeziggy
United States
5 months using the app
October 24, 2014

Amazing app, sad than most of the incredible features are paid though, really does the job.

THE FUTURE SHOP
France
5 months using the app
Edited December 4, 2015

Good service so far. We'll see how it goes :)

Battlecandy
Canada
5 months using the app