Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

May 16, 2018

Installed this app and I'm satisfied with it so far.

Inno Home
New Zealand
Over 2 years using the app
October 24, 2019

Yotpo has been a great tool for us & the support team is second to none. So helpful in getting us setup.

linenbundle-fr
Ireland
Over 2 years using the app
Yotpo replied October 28, 2019

Hi there! Thank you so much for taking the time to leave a review. We're so happy to hear our support team was able to get everything up & running smoothly!

December 27, 2022

Great fast service. Thank you Nick S. I recommend this to shops that need easy to use reviews app

Fennosan
Finland
Over 2 years using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

September 9, 2019

Very happy with Yotpo! Easy to implement and if you have any issues or changes to make, their customer service is very helpful.

Benji Sleep
Canada
Over 2 years using the app
Yotpo replied September 18, 2019

Thanks for the awesome review, Benji Sleep!

March 25, 2019

Support is amazing. Pauline is very quick to answer our questions and really does a fantastic job helping us out!

Art-n-Fly
United States
Over 2 years using the app
Yotpo replied March 27, 2019

Hey Art-n-Fly, thanks for taking the time to write a review! Awesome to hear you're having a great experience with Yotpo and that you received the help you needed quickly from our team.

June 25, 2018

This is a great app and their customer support team is great! Would definitely recommend for any ecommerce store.

Palladio
United States
Over 2 years using the app
December 30, 2020

Yotpo is simply the best app out there. Great features, fare pricing, and I love the fact that it gives you Google Sellers Rating! Their customer service is professional and responsive. Sheen from Yotpo Support is amazing!

Key Element Skincare
United States
Over 2 years using the app
Yotpo replied December 31, 2020

Thank you for such a glowing review! We're so happy to hear you're enjoying using Yotpo.

December 20, 2016

Very handy, customer friendly and easy to use. Great app!

Harajukufever
Singapore
Over 2 years using the app
June 9, 2021

good customer service! and an excellent app for new starter. Mark spent hours checking my theme code and help me installed the app, much appreciated.

Dr Noel's Mushroom Powder
Australia
Over 2 years using the app
Edited May 20, 2021

Junalou was great and really helped me, quickly and efficiently. Great app and even better support. Thanks!

Sprung Gym Flooring
United Kingdom
Over 2 years using the app