Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

April 12, 2021

Great App to collect reviews from your customers!!! Bunch of options for optimization and tracking your conversions. Customize your emails and ask for reviews from your customers manually or in auto mode. Add widgets and carousels with reviews to your website. Awesome customer service - Thanks Yotpo James for your help!!! Definitely recommend!

Go-To Superfoods
United States
About 2 years using the app
Edited November 2, 2021

I just had a super awesome chat with Ronel R for support on getting a customer to update their review because he was happy with our customer service. Ronel was friendly and fast, what more could you ask for?

SRC MOTO
United States
About 2 years using the app
May 13, 2014

Would highly recommend this app.

Great support, easy to set up and very customisable.

Helps consumers see clearly what others have written, and gives products a rating on your site - strongly recommend as a review app.

LeoLites Electronic Cigarettes | E-Cigs Have Evolved
United Kingdom
About 2 years using the app
October 1, 2020

Wonderful app with great customer service. I was confused about how to input the widget onto my new theme, chatted with Leizel for 15 minutes and it was good to go. Saved me an hour with a programmer and $75, thank you!

Sienna Naturals
United States
About 2 years using the app
Yotpo replied October 4, 2020

Thank you so much for your review. We're happy to know you're all set up and ready to go!

April 27, 2021

I needed help completing a task and I received excellent service. Thank you for your fast and friendly service.

Liberty Metal and Design
United States
About 2 years using the app
October 3, 2022

The app is great and makes collecting product reviews super easy. I needed help with coding something and Kenneth John M updated my code in a matter of minutes. Super friendly and professional all around. Highly recommend.

Brick Town Apparel
United States
About 2 years using the app
May 23, 2021

I love this app! It gives my store "Street Cred" I needed to update the code on my new Shopify store and Mark helped me. He actually inserted all of the code needed to import all of my reviews into my new store for me. He was fantastic! Highly recommended!!

Mahannah's Sci-fi Universe
United States
About 2 years using the app
January 18, 2022

We were a little confused at first but we contacted their support service immediately. Was very impressed by how fast and patient they were regarding my queries even though we have multiple questions!

Studio Zukuri
Philippines
About 2 years using the app
January 27, 2022

Support has been excellent. They respond very quickly and were more than willing to add the review function to a page for us.

Gemstone Creations Australia
Australia
About 2 years using the app
Edited April 21, 2021

great customer service from Eunice - very helpful ! I would recommend this app to anyone trying to increase their expose and build new client trust

Soleil Organics
United States
About 2 years using the app