Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable widgets, powerful analytics, and efficient customer support. Unique features like in-email reviews, live chat support, and the ability to push reviews to social platforms are well-received. The app is scalable with different price points and retains reviews when migrating from other platforms or themes.

February 8, 2020

Really useful app and I think it’s great being able to have customer reviews on my products. I had a small problem installing the code and the support from the team was brilliant (thank you Russel!)

Chewie Cat
United Kingdom
Over 2 years using the app
March 26, 2021

I was trying to get Yotpo set up and had some questions. I wasn't seeing my recent changes live on my website. Junalou with customer service was super fast to respond to my chat and helped me tremendously. I was assured my changes would appear within 24 hours.

In The Pines Jewelry
United States
Over 2 years using the app
Edited August 1, 2022

The customer service of Yotpo is awesome! Howell is the staff from support agent who helped me today. Nice and patient!

Vue Smart Glasses
United States
Over 2 years using the app
Edited November 4, 2022

Ronel helped me import reviews I had from another app onto Yotpo! Quick and easy and no hassle. Thank you!

Scruffie
United States
Over 2 years using the app
February 16, 2022

Love this app.The support is fantastic. I just upgraded to the Growth plan and they very kindly installed the review carousel for me which saved me a tonne of time and effort. Would definitely recommend

Bonsai Kitten
Australia
Over 2 years using the app
July 28, 2020

We're in the early stages with Yotpo, but their customer service has already surpassed expectations. Friendly, helpful and incredibly responsive. They were able to help us overcome some early obstacles with ease. We're glad to be working with them and look forward to what their service will do for our store.

Willie & Roo
United States
Over 2 years using the app
January 1, 2017

One of the best apps for reviews. Integration is very easy. Makes it very easy for customers to leave their reviews.

Rraostore
United States
Over 2 years using the app
Edited March 24, 2020

Great customer service with a quick response! Yotpo was very helpful with helping my reviews show up

FITTONE Shape Appeal
United States
Over 2 years using the app
October 8, 2021

This is the must have app for any small business. The customer support is absolutely amazing even for the free version which also includes all you need when you are starting a business. I highly recommend to install this app to your store you won't regret!! you can see how it works in my website colorful4u.com including the reviews page! Managing comments and automations to collect reviews are simple and effective too!!!

Colorful 4U
United States
Over 2 years using the app
October 7, 2021

Incredible app - it really gives my customers confidence when they see the star ratings and the reviews. And the support Yotpo provides any time I have a question is honestly 2nd to none. Amazing!

Yvonne Adele
Australia
Over 2 years using the app