Yotpo Product Reviews & UGC , 6,826 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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I've been using Yotpo since their early beginnings 10-11 years ago and throughout the years they keep on impressing me and my team with the platforms they build to fill serious gaps in the eCommerce space. While the platforms are very intuitive, their support team is an amazing team that's always there to help with any stage you're stuck at. We rely heavily on Yotpo to engage with our customers and we highly recommend it to every business that is serious about growing.
Spoke with Nick S. He was very quick with responses and answered every question I had!! A pleasure to speak with, great customer service!
Muchas Gracias ! el servicio es excelente. me ha atendido Mark Olier, y me ayudo con todas mis dudas.
Paulo from support was exceptionally polite and effective in answering my questions and integrating a requested reviews feature. A+
This app is amazing as well as the customer service. I had the pleasure of working with Daniel P. He was very helpful and patient. Highly recommend this app.
Ed, the colleague i spoke to via the live chat literally took it away! I told him the issue I was having, gave him permission to my website, and the problem was resolved in 4 minutes. Great service!
Thank you for leaving a review. We're constantly working on improving our customer service and we're happy that we hit the mark for you.
Probably one of the best if not the best, shopify app I have come across so far. We have already received good feedback by our clients on our ability to show to customers and everyone the products and service we provide and a great confidence booster.
Eduardo R. was expedient and polite while helping me with my carousel issue. Now my reviews are current and customers will be more likely to shop with me.
It works great and the support is excellent. I contacted support and they helped me in a matter of minutes.
I use this App for a long time now, Highly recommend it (which I do often for colleagues) every issue I came across the customer service is beyond helpful just like now Mary Ann, A Yotpo representative fixed my issue on an unpublished theme version without I even asked -
Thank you so much!!
Thank you for leaving your review, we really appreciate your feedback!