Reviews (7,096)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

December 14, 2023

I have to say, the help I received today was fast and extremely efficient. Rhenant T helped me. Didn't know exactly how to implement what I was asking. Did some quick research and accomplished exactly what I needed. Thank you!

Kai Gourmet
United States
About 1 year using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 15, 2024

Doner P was able to support and assist me quickly and efficiently with adding widgets to my site that dissapeared after a theme update. Thank you so much.

Emily Gill - EG Bespoke Ltd
Canada
Over 2 years using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

November 20, 2024

Ruzsel John N was very helpful!

Ring Concierge
United States
Over 2 years using the app
April 22, 2024

Their app works well, and their support is always responsive -- often immediately, at worst within 2 days.

Shield Your Body
United States
Almost 2 years using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

February 19, 2024

Thank you so much Ruzsel J for your patient and support. Verry happy that I got my problem solved on the spot. Thanks again

Magid Supermarket
Australia
Almost 3 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

February 2, 2024

Many thanks to Doner P. Fast, competent, on point. Great customer service!

DOGS-HEART
Germany
Over 7 years using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

November 25, 2023

These guys are amazing. I came to them this morning with a litany of issues and one by one, they swatted them down like a bunch of flies.

guys, thank you so much for making my morning less stressful.

The Floissac’s of Saint Lucia
United Kingdom
11 months using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

June 5, 2024

Jeorge was super helpful and answered all my questions thoroughly and quickly. As I'm new with this app it's been a positive start.

BOWWA
Australia
2 days using the app
Yotpo replied June 7, 2024

Thank you for writing a review — we value your feedback.

April 22, 2024

Jeorge Kenneth V was super helpful. He gave me clear instructions on what I needed to do and he kept me informed as he worked on some things on my account.

Virgo de Novo Professional Haircare
United States
2 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

December 13, 2023

Ruzsel J helped me right away and fixed an issue I was having integrating Yotpo with my shopify store. Great customer service! Solid app too!

RIGOROUS Nutrition
United States
About 2 years using the app
Yotpo replied December 20, 2023

Thank you for sharing your thoughts with us!